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Sugam Upadhyay

UX/Product Designer | Designing Scalable SaaS & Enterprise Products | Design Systems | AI Workflows | UX Strategy | Ex-ShareChat

Bengaluru

5+ years of work experience

Self-Employed
Oct 20241 yr 11 mosPresent

Built personal portfolio end-to-end using Claude AI, Cursor, and Vercel, demonstrating applied AI-assisted product development. Developed a personal Figma design system with reusable components, variants, and design tokens, enabling faster design iterations, consistent user experiences, and efficient delivery across multiple client projects. Led full-cycle product design for RazeHQ gifting platform covering discovery, IA, wireframes, and high-fidelity prototypes. Designed and launched 3 client products (Pillowcase Studio, Fly My Visa, Snout) on time and to brief. Produced scalable Figma template systems for social media, significantly reducing per-asset production time.
Ekai
May 20244 mosAug 2024

Remote

Designed Ekai website and Slack-based onboarding flows, improved new user first-run experience. Contributed to motion design and social campaign assets aligned with broader product marketing goals.
Studio Kitzu
Nov 202310 mosAug 2024

Remote

ShareChat
May 202210 mosFeb 2023

Remote

Designed and revamped multiple internal business tools, reducing Average Handling Time (AHT) and contributing to operational cost savings. Led UX improvements for key modules including Explore, Profile, and Careers (Web), improving usability and navigation. Worked closely with business stakeholders to translate complex workflows into intuitive interfaces. Created and evolved a design system used across design and marketing teams, improving consistency and delivery speed. Conducted usability testing and iterative improvements based on real user feedback.
ShareChat
Nov 20201 yr 6 mosApr 2022

Bengaluru, Karnataka, India

Designed campaign and in-app creatives that increased engagement and UGC. Created wireframes and landing pages for campaigns driving DAU growth. Conducted experiments on notification and banner designs to improve CTR. Transitioned from visual design to UX-focused problem solving, collaborating with product and tech teams.
SuperWorld
Sep 20206 mosFeb 2021

Los Angeles, California, United States

Designed UI for web/mobile experiences for an international product. Collaborated with cross border teams to translate requirements into user-centered designs

Sugam’s AI Stack

antigravity
antigravity
codex
codex
cursor
cursor

Education

invertis university

invertis university

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Headline

UX/Product Designer | Designing Scalable SaaS & Enterprise Products | Design Systems | AI Workflows | UX Strategy | Ex-ShareChat

About

UX Designer with 6+ years of design experience designing enterprise tools, SaaS platforms, and consumer products. I am solving complex workflow problems by simplifying user journeys, building scalable design systems, and collaborating closely with engineering to ship high-impact products. My experience spans the entire product lifecycle, from discovery and user research to information architecture, interaction design, high-fidelity prototypes, and implementation support. At ShareChat, my work reduced operational costs by ₹9.4L/month, saved 4,000+ manual hours, and improved internal workflows for operations teams. More recently, I've been integrating AI into my design workflow using Claude, Cursor, ChatGPT, and Figma AI to accelerate research synthesis, UX writing, ideation, and rapid prototyping. I'm particularly interested in building scalable B2B SaaS products, internal tools, design systems, and AI-powered experiences where thoughtful UX creates measurable business impact.

Location

Bengaluru

AI stack

antigravity

codex

cursor

Work experience

Freelance Product Designer at Self-Employed, Oct 2024 - Present · 1 yr 11 mos, Built personal portfolio end-to-end using Claude AI, Cursor, and Vercel, demonstrating applied AI-assisted product development. Developed a personal Figma design system with reusable components, variants, and design tokens, enabling faster design iterations, consistent user experiences, and efficient delivery across multiple client projects. Led full-cycle product design for RazeHQ gifting platform covering discovery, IA, wireframes, and high-fidelity prototypes. Designed and launched 3 client products (Pillowcase Studio, Fly My Visa, Snout) on time and to brief. Produced scalable Figma template systems for social media, significantly reducing per-asset production time.

User Experience Designer at Ekai, May 2024 - Aug 2024 · 4 mos, Remote, Designed Ekai website and Slack-based onboarding flows, improved new user first-run experience. Contributed to motion design and social campaign assets aligned with broader product marketing goals.

Freelance UX Designer at Studio Kitzu, Nov 2023 - Aug 2024 · 10 mos, Remote

UX Designer at ShareChat, May 2022 - Feb 2023 · 10 mos, Remote, Designed and revamped multiple internal business tools, reducing Average Handling Time (AHT) and contributing to operational cost savings. Led UX improvements for key modules including Explore, Profile, and Careers (Web), improving usability and navigation. Worked closely with business stakeholders to translate complex workflows into intuitive interfaces. Created and evolved a design system used across design and marketing teams, improving consistency and delivery speed. Conducted usability testing and iterative improvements based on real user feedback.

Graphic Designer at ShareChat, Nov 2020 - Apr 2022 · 1 yr 6 mos, Bengaluru, Karnataka, India, Designed campaign and in-app creatives that increased engagement and UGC. Created wireframes and landing pages for campaigns driving DAU growth. Conducted experiments on notification and banner designs to improve CTR. Transitioned from visual design to UX-focused problem solving, collaborating with product and tech teams.

UX/UI Designer at SuperWorld, Sep 2020 - Feb 2021 · 6 mos, Los Angeles, California, United States, Designed UI for web/mobile experiences for an international product. Collaborated with cross border teams to translate requirements into user-centered designs

Education

invertis university