Headline

Director of QA Engineering | AI‑Driven Quality & Automation Leader

About

I'm a Quality Engineering leader with 19+ years of experience building and scaling QA functions for enterprise SaaS organizations — including 5+ years in Senior QA technical architecture and leadership roles, and 7.5+ years of global testing experience across the UK and Europe. I focus on two connected frontiers: testing AI-powered products, and using AI to transform testing itself. On the first, I evaluate AI agents and LLM-driven workflows for accuracy, hallucinations, guardrails, and safety. On the second, I champion AI-embedded testing — applying AI across the testing lifecycle, from intelligent test generation and self-healing automation to AI-assisted defect triage and predictive risk analysis. I'm drawn to organizations with an innovative, engineering-first culture where quality is a shared responsibility, not a final gate. What I bring: - Test automation, CI/CD, and modern engineering practices - Testing distributed systems, microservices, APIs, cloud-native platforms, and enterprise applications Proven ability to scale quality functions in high-growth environments - AI-embedded testing — using AI to optimize test design, execution, and coverage - AI/ML product quality — Generative AI, LLM-based apps, Agentic AI, prompt evaluation, model validation - Strong leadership skills, driving alignment across engineering, product, and AI teams I'm excited to partner with talented teams to strengthen quality engineering practices, accelerate delivery, and integrate AI-driven approaches that enable smarter testing, greater confidence, and measurable business impact.

Location

Greater Bengaluru Area

AI stack

claude code

ollama

openai

claudecode

githubcopilot

Browser Use

Work experience

Director Quality Engineering at Thomson Reuters, Apr 2026 - Present · 6 mos, Greater Bengaluru Area, Built and scaled a global Quality Engineering organization, defining company-wide QA strategy, governance, and release-readiness frameworks for an enterprise SaaS platform Architected automated testing frameworks across UI, API, integration, and performance testing, embedding quality gates into CI/CD to accelerate releases and cut production defects Pioneered testing methodologies for AI agents and LLM-driven experiences — evaluating accuracy, hallucinations, guardrails, and reliability — positioning the org at the forefront of Agentic AI quality Owned quality across APIs, cloud-native services, and enterprise integrations, leading performance, security, and reliability testing at scale Recruited and developed a high-performing team of QA managers and engineers, building career frameworks that strengthened retention and internal growth

Senior QA Manager at Thomson Reuters, May 2024 - Apr 2026 · 2 yrs, Bengaluru, Karnataka, India, TECHNICAL: ● Architect test frameworks for UI, API, Windows, Accessibility & Load testing ● AI/ML Model Testing ● Continuous improvement in tools/processes based on latest trends. MANAGERIAL: ● QA delivery ● People management including skill gap identification & training ● Team performance management & recruitment

Quality Assurance Technical Manager at Inncrewin Technologies, Dec 2019 - May 2024 · 4 yrs 6 mos, Greater Bengaluru Area, TECHNICAL: ● Architect & implement automation, performance test frameworks for front end & back end systems. ● Integrate automation suites into Azure DevOps for CI/CD. ● Participate in customer usage analysis and derive test strategies to achieve maximum customer satisfaction ● Researching test tools, methodologies, trends and upgrade existing practices/processes. MANAGERIAL: ● Responsible for QA delivery, test case management & quality across multiple teams of manual QA and SDETs. ● Responsible for people management including skill gap identification, performance management, training, recruitment etc. ● Responsible for communication with client CTO and leadership team on matters relating to QA. ● Work with the product owner to gather/understand testing requirements, plan and execute sprints to completion as a scrum master. ● Collaborate with development managers/leads for overall quality responsibility & strive for continuous improvement in tools/processes.

Test Engineering Manager at Cognizant, Oct 2007 - Nov 2019 · 12 yrs 2 mos, United Kingdom, Norway, India, TECHNICAL: • Build/support automation framework & make sure that tests are integrated into Jenkins pipeline. • Suggested industry best practices & implemented shift-left based automation. • Researching test tools, methodologies, trends and upgrade existing practices / processes. MANAGERIAL: • Working with delivery/technical leads to make sure that test strategies are implemented into the project in the optimum way. • Facilitate Agile & technical training to the team in coping with the latest market trends. Resource management, project costing & knowledge transition. • Working with QA teams to streamline manual/automation testing tools & support the project team in agile/devOps processes. Implement automation tools inline with DevOps strategy & defect prevention methodologies. • Working closely with test analysts to make sure that test coverage is adequate & testing progresses as per the plan. Reporting to delivery leads on frequent testing statuses with detailed risks/issues & mitigation plans. • Always review/assess QA/dev/agile processes alignment to project methodology and drive improvement areas with customers, QA teams.

Education

Bachelor of Engineering (BE), Mechanical Engineering, B. M. S. College of Engineering