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Sudhanshu Kumar

SRE @ IBM |Python •Linux • Networking fundamentals • Kubernetes (k2)• AWS ( Ec2,s3)• IBM Cloud • Incident Management • SLO/SLI Management • Automation • Observability•On-Call• Containerization •Terraform • Automation

Bengaluru

3+ years of work experience

IBM
Feb 20242 yrs 7 mosPresent

Bengaluru

Agentic RCA pipeline: Built Python-based system ingesting Prometheus + Instana alerts → ML incident clustering → LLM-assisted postmortems. Resolved 350+ Sev1/Sev2 incidents; cut MTTR 40% and saved ~8 hrs/week of on-call engineering time. Toil elimination at scale: Authored BAU Automation Suite (Python + Bash + Jenkins) replacing 7 manual daily workflows — OS patching, health checks, claim reporting, env validation. Reclaimed ~20 engineer-hours/month; reduced on-call toil ~90%. SLO ownership across 3 platforms: Defined SLIs/SLOs and governed error budgets for IBM Planning Analytics, Cognos Controller, and FCI — 500+ enterprise clients on hybrid cloud (AWS EC2/S3/CloudWatch + IBM Cloud). Sustained 99.9% uptime through proactive capacity planning and Instana-based observability. Error budget dashboards: Built Grafana burn-rate dashboards tracking real-time SLIs across 3 production platforms; proactive stakeholder comms prevented 2 near-exhaustion events from escalating to incidents. CI/CD reliability layer: Instrumented alerting into Jenkins + GitHub Actions pipelines; automated issue labeling and triage routing cut sprint overhead ~30%. Delivered zero major escalations across all global on-call rotations as L1/L2. Multi-region cloud infrastructure: Managed AWS deployments (MCSP PaaS) for platforms integrating Snowflake + BigQuery; handled SSL/TLS, firewall rules, VPN configs, and LB tuning to maintain sub-100 ms p99 response SLAs.
IBM ISL
Jul 20239 mosMar 2024

Owned reliability and operational support for IBM Db2 Analytics Accelerator (IDAA) a high-performance analytics platform enabling 100x–1000x query performance improvement.Designed and shipped a scalable Schema Discovery REST API for IBM Db2 Analytics Accelerator, enabling automated table discovery for 2M+ users. Owned end-to-end delivery across 3 releases with zero critical regressions by driving CI/CD and API testing.Engineered a Jenkins + Groovy-based CI/CD pipeline for automated WAR deployment to z/OS mainframe, reducing deployment time from 5 hours to 45 minutes (85% reduction) and eliminating manual errors across 5+ monthly releases.
IBM
Jul 20237 mosJan 2024

Kochi

Schema discovery at 2M-user scale: Designed and shipped the getAllTables module for IBM Db2 Analytics Accelerator (Java 8 + Spring Boot + REST) — automated table discovery delivered across 3 release milestones with zero critical regressions. Mainframe CI/CD pipeline: Built automated WAR deployment pipeline to z/OS mainframe systems — compressed deployment time from 4–5 hours to 40–45 minutes (85% reduction), eliminating all manual handoff errors. Db2 analytics optimization: Optimized DBA workflows on z/OS for high-volume enterprise analytics pipelines; measurably reduced sync latency for mainframe-driven Db2 workloads. Release quality ownership: Led regression and API testing for 3 consecutive milestones; enforced quality gates maintaining 0 critical regression track record across all releases.

Sudhanshu’s AI Stack

claude code
claude code
cursor
cursor
github copilot
github copilot
openai
openai
claudecode
claudecode
ChatGPT
ChatGPT

Education

Cochin University of Science and Technology

Bachelor of Technology - BTech, Electrical and Electronics Engineering

Cochin University of Science and Technology

20194 yrs2023
Indian Institute of Technology, Madras

Bachelor of Science - BS, programming and Data science

Indian Institute of Technology, Madras

20213 yrs2024

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Headline

SRE @ IBM |Python •Linux • Networking fundamentals • Kubernetes (k2)• AWS ( Ec2,s3)• IBM Cloud • Incident Management • SLO/SLI Management • Automation • Observability•On-Call• Containerization •Terraform • Automation

About

I build systems that don't page you at 3 AM — and when they do, they already know why. As an SRE at IBM, I own reliability for IBM Planning Analytics, Cognos Controller, and FCI — three production platforms serving 500+ enterprise clients across hybrid cloud (AWS + IBM Cloud), sustained at 99.9% uptime under real-world SLOs. My work lives at the intersection of systems thinking and automation. I design SLIs/SLOs from first principles, govern error budgets as a product signal, and close the loop with post-mortems that actually prevent recurrence. When I see toil, I eliminate it — not document it. Some things I've shipped: — An agentic RCA pipeline (Prometheus + Instana → ML clustering → LLM postmortems) that resolved 350+ Sev1/Sev2 incidents and cut MTTR by 40% — A BAU Automation Suite that killed 7 manual workflows and reclaimed 20 engineer-hours/month — Real-time error budget dashboards in Grafana that caught 2 near-exhaustion events before they became incidents Before SRE, I shipped backend features at IBM scale — a schema discovery module for a 2M+ user product, and a CI/CD pipeline that compressed 4-hour mainframe deployments to 40 minutes. I'm looking for SRE-2 or Platform Engineer roles at product-led engineering orgs where reliability is a first-class concern — not an afterthought. If your team measures toil, ships on-call tooling, and takes error budgets seriously, let's talk.#opentowork

Location

Bengaluru

AI stack

claude code

cursor

github copilot

openai

claudecode

ChatGPT

Work experience

Site Reliability Engineer: Professional at IBM, Feb 2024 - Present · 2 yrs 7 mos, Bengaluru, Agentic RCA pipeline: Built Python-based system ingesting Prometheus + Instana alerts → ML incident clustering → LLM-assisted postmortems. Resolved 350+ Sev1/Sev2 incidents; cut MTTR 40% and saved ~8 hrs/week of on-call engineering time. Toil elimination at scale: Authored BAU Automation Suite (Python + Bash + Jenkins) replacing 7 manual daily workflows — OS patching, health checks, claim reporting, env validation. Reclaimed ~20 engineer-hours/month; reduced on-call toil ~90%. SLO ownership across 3 platforms: Defined SLIs/SLOs and governed error budgets for IBM Planning Analytics, Cognos Controller, and FCI — 500+ enterprise clients on hybrid cloud (AWS EC2/S3/CloudWatch + IBM Cloud). Sustained 99.9% uptime through proactive capacity planning and Instana-based observability. Error budget dashboards: Built Grafana burn-rate dashboards tracking real-time SLIs across 3 production platforms; proactive stakeholder comms prevented 2 near-exhaustion events from escalating to incidents. CI/CD reliability layer: Instrumented alerting into Jenkins + GitHub Actions pipelines; automated issue labeling and triage routing cut sprint overhead ~30%. Delivered zero major escalations across all global on-call rotations as L1/L2. Multi-region cloud infrastructure: Managed AWS deployments (MCSP PaaS) for platforms integrating Snowflake + BigQuery; handled SSL/TLS, firewall rules, VPN configs, and LB tuning to maintain sub-100 ms p99 response SLAs.

Software Engineer at IBM ISL, Jul 2023 - Mar 2024 · 9 mos, Owned reliability and operational support for IBM Db2 Analytics Accelerator (IDAA) a high-performance analytics platform enabling 100x–1000x query performance improvement.Designed and shipped a scalable Schema Discovery REST API for IBM Db2 Analytics Accelerator, enabling automated table discovery for 2M+ users. Owned end-to-end delivery across 3 releases with zero critical regressions by driving CI/CD and API testing.Engineered a Jenkins + Groovy-based CI/CD pipeline for automated WAR deployment to z/OS mainframe, reducing deployment time from 5 hours to 45 minutes (85% reduction) and eliminating manual errors across 5+ monthly releases.

Software Developer at IBM, Jul 2023 - Jan 2024 · 7 mos, Kochi, Schema discovery at 2M-user scale: Designed and shipped the getAllTables module for IBM Db2 Analytics Accelerator (Java 8 + Spring Boot + REST) — automated table discovery delivered across 3 release milestones with zero critical regressions. Mainframe CI/CD pipeline: Built automated WAR deployment pipeline to z/OS mainframe systems — compressed deployment time from 4–5 hours to 40–45 minutes (85% reduction), eliminating all manual handoff errors. Db2 analytics optimization: Optimized DBA workflows on z/OS for high-volume enterprise analytics pipelines; measurably reduced sync latency for mainframe-driven Db2 workloads. Release quality ownership: Led regression and API testing for 3 consecutive milestones; enforced quality gates maintaining 0 critical regression track record across all releases.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Cochin University of Science and Technology

Bachelor of Science - BS, programming and Data science, Indian Institute of Technology, Madras