Headline

National Account Manager @ Swiggy

About

As a Manager for National Accounts at Swiggy, I bring over 8 years of experience in the food tech industry, specializing in account management, strategic planning, and data-driven decision-making. My role focuses on championing partner needs, fostering collaboration across organizational levels, and driving structured growth plans for our national portfolio. Leveraging expertise in Microsoft Excel, Tableau, and Microsoft Power BI, I analyze data to identify business opportunities, manage market share expansion, and support key improvement initiatives. My mission is to build impactful partnerships and enable sellers to achieve sustainable growth and scalability through strategic interventions and innovative solutions.

Location

Bengaluru

AI stack

claude

gemini

ChatGPT

Work experience

National Account Manager at Swiggy, Jan 2026 - Present · 10 mos, Championed seller/partner needs at Swiggy by building strong communication channels across all organizational levels; setting clear expectations and managing partners towards a structured growth plan. Built and executed strategic account plans delivering on key business opportunities; increased overall market share by 350 bps through rigorous data analysis and targeted interventions across the national portfolio. Drove new product launches and relationship extensions by partnering with business development and onboarding teams; managed key improvement initiatives across the national accounts base. Conducted deep-dive analysis and published executive-level reporting on seller business performance and future opportunities; provided actionable recommendations and structured growth plans based on data insights. Worked cross-functionally to improve operational aspects of partner businesses, ensuring a superior consumer experience and achieving critical category objectives for accounts contributing 20%+ of category sales.

Assistant Manager National Accounts at Swiggy, May 2023 - Feb 2026 · 2 yrs 10 mos, Pune, Maharashtra, India

Growth Manager at Zomato, Jan 2023 - May 2023 · 5 mos

City Manager at Zomato, Jan 2023 - May 2023 · 5 mos, Built processes to create an effective sales organization; identified changes in market demand, expansion of market share & achievement of revenue targets. Adapted product strategy to market requirements; facilitated new product launches and effective product positioning.

Business Analyst at Zomato, May 2021 - Jan 2023 · 1 yr 9 mos, -Maintaining solid relationships with key restaurant partners in cities. -Work closely with ASM and SH to create and execute plans to capitalize on revenue opportunities.

Customer Relations Specialist at Intelenet Global Services Private Ltd., Jan 2016 - Jan 2017 · 1 yr 1 mo, Gurugram, Haryana, India, -Providing an end-to-end solution to B2B clients ( ISP Clients ).

Education

Master of Business Administration, Business, Management, Marketing, and Related Support Services, Manipal University Jaipur

Bachelor of Computer Science, Computer Science, Indira Gandhi National Open University