Headline

Senior Engineer - Cloud & Infra Management

Location

Bengaluru

AI stack

claude code

claude

cursor

gemini

grok

openai

Work experience

Senior Engineer - Cloud & Infra Management at LTIMindtree, Apr 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India, Excited to Embark on a New Journey! I'm thrilled to share that I've joined LTIMindtree as a Senior Engineer – Cloud & Infra Management. This opportunity allows me to contribute to cutting-edge cloud solutions and infrastructure strategies, driving innovation and efficiency at scale. In this role, I look forward to: • Designing and implementing robust cloud architectures • Enhancing infrastructure resilience and performance • Collaborating with cross-functional teams to deliver seamless solutions I'm eager to apply my expertise in cloud technologies and infrastructure management to support LTIMindtree's mission of delivering transformative digital solutions. A heartfelt thank you to everyone who has supported me on this journey. Here's to new challenges, continuous learning, and impactful contributions! #NewBeginnings #CloudEngineering #InfrastructureManagement #LTIMindtree #CareerGrowth

Senior Technical Support Executive at Infosys BPM, May 2023 - Apr 2025 · 2 yrs, India, Infosys Client: Intel Senior Technical Support , March ‘ 2023 • Monitoring client server’s 24*7. • Configuring system and adding user to domain based on request. • Install, configure, troubleshoot & resolve tickets in client machines. • Keep all the computers update from the Antivirus and maintain good speed. • Resolving Outlook related issues. • Resolving Teams related issues. • Resolving o365 applications related issues. • Cisco AnyConnect VPN related issues. • Login the Firewall and create rules to grant permissions to users based on requests. • Visiting client places to provide support based on demand. • Raising tickets for Primary and Secondary Link Down. • Following up primary and secondary Vendors until the issue is resolved. • Solving and closing the hardware as tickets. • Creating daily, weekly and monthly, Reports of Hardware and network of monitoring Servers. • Installing, Configuring & Troubleshooting of all OS and application software’s. • Installations and configurations Network configuration. Client: Intel (VIP’s and Mac OS) Senior Technical Support • Configure, maintain, and support core infrastructure services like Active Directory, GPO, Intune, Jamf, AzureAD, SSO, M365. • Analyze, Integrate, Monitor, review, and respond to monitoring tools, Ticketing tool, problem detection and troubleshooting. • Execute deployment plans and operational activities such as operating system upgrades, application deployment, patching, etc. • Installing, Configuring & Troubleshooting of all OS and application software’s. • Install, configure, troubleshoot & resolve tickets in client machine

Education

Master of Computer Applications - MCA, Computer Programming, Specific Applications, JainUniversity

BCA, Computer/Information Technology Administration and Management, SHRI RAMSWAROOP MEMORIAL COLLEGE OF ENGINEERING AND MANAGEMENT, LUCKNOW