Operations Assistant Manager at Ayu Health

Bengaluru, Karnataka, India


Bengaluru, Karnataka, India

Bengaluru, Karnataka, India







Bachelor's degree, Computer Science
Biju Patnaik University of Technology, Odisha

Bachelor of Science, Matriculation
BSE
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Operations Specialist with people management, reimbursement process, reporting, Managing TAT , hands-on experience in end-to-end inventory management, cataloguing for both eCommerce and quick commerce platforms, vendor onboarding, and international order fulfillment. Proficient in managing Amazon FBA shipments, Amazon Retail operations, Shopify listings, and global Amazon marketplaces. Skilled in procurement, logistics coordination, and daily performance reporting using advanced Excel. Experienced in preparing client-facing presentations and streamlining backend operations for scalable growth.
Bengaluru
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Ops Assistant Manager at Ayu Health, Sep 2025 - Present · 1 yr 2 mos, Bengaluru, Karnataka, India
Operations Manager at Nirvaanic Life Foods Pvt Ltd, Feb 2020 - Aug 2025 · 5 yrs 7 mos, Managed end-to-end ecommerce and quick commerce operations across platforms including Amazon, Flipkart Minutes, Blinkit, BigBasket, Zepto, 1mg, Nykaa, Ajio, Myntra, Mamaearth, Shopify, WareIQ, Meolaa, HealthKart, AIRPL, and Amazon FBA. Ensured execution of operational action plans, controls, and vendor onboarding data management. Created dynamic dashboards and interactive MIS reports using Advanced Excel and reporting tools. Maintained regular communication with vendor client service teams, relationship managers, and internal stakeholders. Worked closely with management and clients to understand business needs and convert them into actionable reports, charts, and operational insights. Improved customer satisfaction by 30% by implementing a new customer feedback system. Led a team of 25 members and managed SLA, TAT, quality metrics, mentoring, coaching, and performance reviews. Drove daily, monthly, and quarterly deliverables while fostering continuous improvement and team capability development. Identified high-potential team members and supported talent growth and performance improvement. Achieved 40% product revenue growth in 3 months by planning and launching 4 key features.
Operations Asst Manager at Nirvaanic Life Foods Pvt Ltd, Jan 2020 - Aug 2025 · 5 yrs 8 mos, Bengaluru, Karnataka, India, Experienced e-commerce operations manager with a strong background in cataloging, vendor onboarding, logistics, Amazon FBA/Retail, Shopify management, and data reporting. Adept at driving seamless execution from inventory procurement to order fulfillment with a focus on accuracy and speed.
Management Information System Analyst at Smartlytics Innovations Pvt Ltd, India, May 2018 - Nov 2019 · 1 yr 7 mos, Bengaluru, Karnataka, India
Bachelor's degree, Computer Science, Biju Patnaik University of Technology, Odisha
Bachelor of Science, Matriculation, BSE