---
title: "Suchandra kundu, PGP, MCA - Technical Support Expert in Bengaluru | Tal"
description: "Meet Suchandra kundu, PGP, MCA, Technical Account Manager @kaseya | B2B | SaaS | US | EMEA | Ex- Goldman Sachs | Ex- Dell | Ex- Infosys based in Bengaluru."
image: "https://tal.club/meet/suchandra-kundu-pgp-mca/share-image"
---

# Suchandra kundu, PGP, MCA on Tal

## Headline

Technical Account Manager @kaseya \| B2B \| SaaS \| US \| EMEA \| Ex\- Goldman Sachs \| Ex\- Dell \| Ex\- Infosys

## About

As a Technical Account Manager at Kaseya, I specialize in optimizing IT service delivery through a blend of technical support expertise, data\-driven strategy, and business intelligence tools\. With a strong focus on aligning solutions with organizational goals, I help clients enhance operational efficiency and drive measurable outcomes across their IT environments\. My academic background in Data Science & Business Analytics from The University of Texas at Austin empowers me to leverage analytical thinking and data modeling to improve workflows, resolve incidents, and support strategic decision\-making\. Previously, I held roles at Goldman Sachs and Dell Technologies, where I gained valuable experience in incident management, REST API integration, and cross\-functional collaboration\. These experiences continue to influence my client\-centric approach and ability to deliver scalable, technically sound solutions in fast\-paced environments\. I thrive at the intersection of technology, data, and customer success—working closely with stakeholders to ensure technical alignment, seamless onboarding, and long\-term value realization\. Solution Architecture, Pre\-Sales Engineering, Cloud Computing \(AWS / Azure / GCP\), SaaS Solutions, API Integration, Technical Troubleshooting, Network Architecture, CRM Platforms \(e\.g\., Salesforce, HubSpot\), DevOps Fundamentals, Security & Compliance \(e\.g\., SOC2, GDPR\), Data Analysis, SQL / Database Management, System Integration, IT Infrastructure, Product Demonstration, CI/CD Pipelines, Monitoring & Performance Tuning, Technical Documentation, RESTful APIs, Business Intelligence Tools \(e\.g\., Power BI, Tableau\), Customer Success Management, Stakeholder Management, Account Management, Project Management, Cross\-Functional Collaboration, Strategic Planning, Requirements Gathering, Client Onboarding, Communication Skills, Problem Solving, Presentation Skills, Negotiation, Conflict Resolution, Time Management, Customer Retention Strategies

## Location

Bengaluru

## Work experience

Technical Support Expert at Kaseya, May 2025 \- Present · 1 yr 2 mos, Bangalore Urban, Karnataka, India

Senior Client Services at Goldman Sachs, Jul 2023 \- May 2025 · 1 yr 11 mos, Banaglore

Incident Manager at Dell Technologies, Jan 2021 \- Dec 2022 · 2 yrs, Bengaluru, Karnataka, India

IT Service Desk at Infosys, Feb 2018 \- Dec 2020 · 2 yrs 11 mos, Bengaluru, Karnataka, India

## Education

Post Graduation Program, Masters in Data Science & Business Analytics, The University of Texas at Austin

Master of Computer Applications \- MCA, Computer Science, Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

[View the original profile](https://tal.club/meet/suchandra-kundu-pgp-mca)

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