Subiksha VI
Student at Anna University Regional Campus Madurai
Bengaluru
6+ years of work experience
Oct 20241 yr 9 mosPresent
Led cross-functional coordination and platform enhancements for U.S. stock market services, improving transaction efficiency.
Streamlined data integrity and security processes to ensure seamless online shareowner platform performance.
Achieved streamlining processes, reducing turnaround time by 15% and improving team productivity.
Formed forums like Women’s Committee and guided team members.
Feb 20248 mosSep 2024
Designed and implemented training programs aligned with process goals, boosting team efficiency and engagement.
Drove process optimization through strategic enablement projects, vendor collaboration, and budget-controlled execution.
Jan 20211 yrDec 2021
Performed detailed process audits and quality checks, contributing to increased operational compliance and accuracy.
Created SOPs and conducted internal training to standardize procedures and upskill associates.
Dec 20198 mosJul 2020
Trained and supported customer support teams, enhancing resolution rates and team response consistency.
Handled inbound and outbound operations, improving customer satisfaction through prompt issue resolution.
Optimized workflows, cutting turnaround time by 25% and enhancing overall team efficiency.
Mar 20162 yrs 6 mosAug 2018
Performed detailed process audits and quality checks, contributing to increased operational compliance and accuracy.
Created SOPs and conducted internal training to standardize procedures and upskill associates.
Education
Anna University Regional Campus Madurai
20164 yrs2020
Computational Science
gkmcet
20114 yrs2015
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