About
I’m Subhendu Swain, a builder, operator, and automation-first problem solver passionate about creating systems and brands that genuinely improve lives. With a proven track record in leading operations, automation, integrations, and data analytics across multiple sectors, I focus on solving real problems with intelligent, scalable solutions. I specialize in building impactful dashboards and RPA-driven workflows that transform business processes. Currently, I’m driving two ventures fueled by innovation and purpose: Founder - CRM-VEDA India’s First AI Agentic Fitness CRM addressing critical challenges faced by fitness centers: Lack of effective lead tracking Poor attendance monitoring Inconsistent follow-ups Expense tracking gaps Absence of data-driven insights Renewal tracking issues Inadequate staff & trainer management CRM-VEDA’s AI engine delivers: 80% reduction in manual operations 88% faster renewals Real-time AI insights, recommendations & forecasting Comprehensive dashboard for leads, attendance, payroll, programs, expenses & business health Discovery of fitness programs including Yoga, Pilates, Zumba & more Built with limited resources but boundless belief, CRM-VEDA empowers thousands of fitness businesses to harness intelligent tools for growth and control. Founder - WulfHood (Organic. Wild. Natural.) WulfHood is more than a clothing brand — it’s a movement towards sustainable fashion. Our fabrics are 100% organic and plant-based, featuring: Bamboo Fibre Banana Fibre Lotus Stem Fibre Proprietary organic blends WulfHood blends natural comfort with bold aesthetics and eco-conscious craftsmanship. Wear the wild. Live the hood. Stay natural. Professional Journey I’ve held roles including Automation & Integration Expert, Senior Operations Manager, Category Manager, Business Operations Manager, and Data Analytics Lead. Overseeing teams of 19+, I’ve improved operational efficiency by 20%, automated manual workflows using RPA, created live dashboards, boosted data accuracy beyond 95%, and contributed to growth across the UK, USA & Australia markets. My strength lies in merging operations, data, product thinking, and automation to build scalable systems. 📩 Let’s Connect Email: subhendu@crmveda.in | subhendu.crmveda@gmail.com
Work experience
Founder at CRM-VEDA, Aug 2025 - Present · 1 yr 3 mos, Mumbai, Maharashtra, India, Founded and developed a multi-tenant SaaS CRM platform from scratch. Conducted complete market research and analysis to identify CRM gaps and business opportunities. Designed system architecture ensuring scalability, security, and performance. Coded and implemented backend, frontend, and API integrations. Developed automation, analytics, and reporting modules to enhance business efficiency. Managed end-to-end product lifecycle from planning to deployment. Created product strategy, pricing, and go-to-market plan for business growth.
Founder at WulfHood, Feb 2025 - Present · 1 yr 9 mos, Mumbai, Maharashtra, India
Voluntary work at Career Break, Feb 2025 - May 2025 · 4 mos, Mumbai, Maharashtra, India
Consultant at VerbaFlo.AI, Oct 2024 - Jan 2025 · 4 mos, Remote
Senior Operation & Catalogue Manager (Supply) at UniScholars, Mar 2021 - Jul 2024 · 3 yrs 5 mos, Mumbai, Maharashtra, India, ● Oversaw end-to-end supply and inventory operations, reducing procurement costs by 12%. ● Optimized product listings, increasing online visibility by 25%. ● Implemented automation, saving over 200 man-hours monthly. ● Integrated APIs to enrich product data, improving completeness by 30%. ● Ensured consistency and accuracy of product data across verticals. ● Provided coaching and training to team members. ● Developed SQL queries and used Python for data extraction and analyst.
Lead Strategy & Planing at JSSS Enterprise, Feb 2018 - Dec 2020 · 2 y 10 mo, Malad West
Data Analyst at TCS, Jun 2017 - Sep 2017 · 3 mo, Thane
