Headline

UX Designer | Enterprise UX & Interaction Design | B2B SaaS | Healthcare & FinTech | Complex Workflow Design | Information Architecture | AI & GenAI Experiences | User Research | Design Systems | Figma

About

UX Designer with 4+ years of experience across Healthcare, FinTech and B2B SaaS, specializing in transforming complex enterprise workflows, business rules and data into clear, intuitive and scalable user experiences. I work at the intersection of Enterprise UX, Interaction Design, Information Architecture, Workflow Modernization and AI-assisted experiences, designing solutions across configurations, forms, dashboards, worklists, payment workflows and operational products. At athenahealth and Finastra, I have worked on complex healthcare and financial workflows, simplifying navigation, improving information architecture, streamlining approval journeys and designing experiences that help users understand, act and make decisions with greater confidence. My approach combines user research, systems thinking, usability testing, journey mapping, heuristic evaluation and iterative prototyping with close collaboration across Product, Engineering, Content, Business and Operations teams. I am particularly interested in designing the next generation of AI-powered enterprise products, where thoughtful UX can make automation more transparent, actionable and human-centered.

Location

Greater Bengaluru Area

AI stack

claude code

claude

codex

lovable

Figma Make

Work experience

UX Designer at athenahealth, Aug 2024 - Sep 2026 · 2 yrs 2 mos, India, - Design enterprise healthcare experiences that simplify complex clinical, coding, billing and operational workflows. Apply systems thinking and enterprise UX to improve information architecture, navigation, dashboards, configurations, forms and worklists. - Designed Universal Configuration experiences, transforming PDF-based Practice Directives into structured self-service rules supporting scalable automation and Alpha onboarding. - Designed deterministic and GenAI-assisted coding guidance, reducing repetitive effort and evidence-searching while maintaining user control and consistency. - Unified fragmented medical coding and billing worklists into a single pre-claim experience, reducing handoffs and helping teams resolve blocked claims more efficiently. - Translate complex business rules and requirements into user flows, wireframes, interactive prototypes and production-ready designs using Figma. - Partner with Product, Engineering, Platform, Content, Business and Operations teams to drive scalable, user-centered solutions. - Leverage coder shadowing, discovery, SFPI and resonance testing to validate design decisions and improve workflow effectiveness. - Incorporate accessibility, responsive behavior, design specifications and design QA throughout the product development lifecycle.

Associate Ux Designer at Finastra, Sep 2022 - Oct 2024 · 2 yrs 2 mos, Banglore, - Designed end-to-end Cash & Payments workflows for a B2B SaaS FinTech platform, simplifying payment creation and maker-checker approval journeys. - Redesigned complex information architecture and transaction flows, creating clearer stages, approval paths and verification experiences. - Redesigned cash dashboards and data tables using status indicators, transaction types and workflow states to improve visibility into payment volumes, progress and pending actions. - Designed Letter of Credit and Credit Guarantee workflows, applying persona insights, heuristic evaluation, competitor analysis and journey mapping to simplify trade-finance processes. - Translated BRDs and customer insights into Figma prototypes and production-ready designs, collaborating with Product Analysts, PMs, CSMs, customers and Engineering. - Designed responsive experiences aligned with WCAG accessibility requirements, design specifications and design QA standards. - Applied enterprise UX and systems thinking to simplify complex financial workflows and improve navigation, transparency and usability.

User Experience Designer at Finastra, Sep 2022 - Sep 2024 · 2 yrs 1 mo, Led end-to-end UX/UI design for complex Cash & Payments workflows in a B2B SaaS platform, covering payment creation, maker-checker approvals, transaction tracking, and exception handling. Improved information architecture and multi-step financial journeys to simplify navigation, increase transparency, and improve visibility across transaction states. Designed data-rich dashboards, operational tables, filters, status indicators, and actionable workflow states to improve usability and user productivity. Designed Letter of Credit and Credit Guarantee experiences using user research, persona insights, heuristic evaluation, competitive analysis, journey mapping, and workflow modelling to identify and validate UX improvements. Collaborated closely with Product and Engineering to translate complex business requirements into intuitive, consistent interaction patterns, prototypes, and implementation-ready designs.

UX Designer at DailyWorks, Mar 2022 - Aug 2022 · 6 mos, Chennai, Tamil Nadu, India, - Conducted user research, competitor analysis and usability testing to identify customer needs and product opportunities for a B2C SaaS e-commerce platform. - Defined personas, user journeys, information architecture and task flows to simplify store setup, navigation and core commerce workflows. - Created wireframes, interactive prototypes and high-fidelity interfaces, iterating designs based on user insights and stakeholder feedback. - Collaborated with Product Managers and Developers to translate user needs into intuitive, user-centered product experiences.

Research Analyst at IdeationIP, Jul 2021 - Mar 2022 · 9 mos, Chennai, Tamil Nadu, India, conduct patentability and novelty, invalidity and landscape searches using various databases and design search in life science

Education

Bachelor of Technology, Srm University

Intelligent interaction design, User experience, Indian Institute of Science (IISc)