---
title: "Stinson Fernandes - Manager Inside Sales in Bengaluru | Tal"
description: "Meet Stinson Fernandes, Sales Leader @ Progress | WhatsUp Gold + LoadMaster + Chef + Flowmon | Sales Manager | Inside Sales & Account Management | Renewals | New Business | Leading AEs & AMs | B2B SaaS | ARR Growth • NRR • AI-Driven Execution based in Bengaluru. AI stack includes claude code, gemin..."
image: "https://tal.club/meet/stinson-fernandes/share-image"
---

# Stinson Fernandes on Tal

## Headline

Sales Leader @ Progress \| WhatsUp Gold \+ LoadMaster \+ Chef \+ Flowmon \| Sales Manager \| Inside Sales &amp; Account Management \| Renewals \| New Business \| Leading AEs &amp; AMs \| B2B SaaS \| ARR Growth • NRR • AI\-Driven Execution

## About

I’m a Sales Leader in the SaaS space, currently leading Inside Sales \(Renewals \- Account Management &amp; New Business\) at Progress, with a strong focus on building high\-performance cultures that drive predictable and scalable revenue growth\. Across my career spanning organizations like Whatfix, Shipsy, and Automation Anywhere, I’ve consistently focused on driving ARR growth, pipeline acceleration, and customer expansion in B2B environments\. Today, I manage and scale a multi\-million\-dollar portfolio, with a clear mandate to deliver quota attainment, improve net revenue retention \(NRR\), and unlock growth through cross\-sell and upsell strategies\. What differentiates my approach is a strong belief that culture drives revenue\. I invest heavily in sales coaching, performance management, and building teams that operate with ownership, accountability, and a growth mindset\. My focus is not just on hitting numbers, but on creating a system where high performance becomes repeatable and scalable\. I operate with a data\-driven mindset—leveraging pipeline management, forecasting, CRM, and sales analytics to drive decision\-making and improve predictability\. I’m also actively integrating AI\-driven sales workflows to enhance productivity, improve customer engagement, and enable smarter selling\. With experience across multiple SaaS product lines \(WhatsUp Gold, LoadMaster, Flowmon, Chef\), I bring a solution\-selling mindset, helping customers expand adoption and derive long\-term value across the portfolio\. I strongly believe in cross\-functional alignment and work closely with Marketing, Customer Success, Product, and RevOps to deliver a seamless customer lifecycle and drive sustainable growth\. At my core, I’m passionate about scaling revenue, building strong teams, and leveraging AI \+ data to modernize sales organizations\. Always open to conversations around SaaS growth, sales leadership, and building high\-impact teams\.

## Location

Bengaluru

## AI stack

claude code

gemini

github copilot

claudecode

githubcopilot

Microsoft Copilot

## Work experience

Manager Inside Sales at Progress, Dec 2024 \- Present · 1 yr 11 mos, Bengaluru, Karnataka, India, Drive operational excellence using AI\-driven workflows, CRM, and sales analytics to enhance productivity and decision\-making, while partnering cross\-functionally to improve customer lifecycle management and NRR\. Manage and scale a $7M portfolio with a 2\.5X growth strategy to exceed $18M ARR, driving account expansion through cross\-sell and upsell across enterprise and mid\-market segments\. Own sales strategy, forecasting, and pipeline velocity, aligning GTM initiatives with market trends to expand adoption across the Progress portfolio \(WhatsUp Gold, LoadMaster, Flowmon, Chef\)\. Lead and mentor a high\-performing team through sales coaching, KPI tracking, and performance management, improving win rates, deal conversion, and customer retention\.

Inside Sales Team Lead at Progress, Jun 2024 \- Nov 2024 · 6 mos, Bengaluru, Karnataka, India

Inside Account Manager at Progress, Mar 2023 \- May 2024 · 1 yr 3 mos, Bengaluru, Karnataka, India, Ownership and accountability for ensuring customer retention and growth within the assigned book of business\. Manage a healthy relationship with key stakeholders\. Ensuring multiple connections are established per accounts from various departments and roles to enable deeper account penetration\. Understand primary use cases, utilisation patterns &amp; map out basic renewal requirements well in advance on each account Achieve greater than 90% retention rate in terms of a number of accounts more importantly value of accounts\. Maintain long\-term relationships by understanding customer’s business and aligning Whatsup Gold’s current &amp; future value\-driving higher adoption &amp; revenue Focused effort in identification and execution of revenue expansion opportunities within assigned accounts, by distinct upsell and cross\-sell motions Accurate forecasting of any potential downgrades or churns, and offsetting them with a growth pipeline\. Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals

Inside Sales Manager at Bik, Jan 2023 \- Mar 2023 · 3 mos, Bengaluru, Karnataka, India

Business Development Team Lead at Whatfix, Jan 2022 \- Jan 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India, • Whatfix is an award\-winning SaaS\-based platform launched in April 2013, that allows businesses create Digital Adoption strategies in turn helping Digital Transformation and Change\-Management • Acquired a team of Experienced Sr\. BDR’s and helped Sales Enablement with their onboarding, training and up\-skilling\. Closely monitored their performance and created growth strategies as per their career trajectories\. • Developing Business Development strategies which engage multiple stakeholders such as PMM, GTM, Digital Marketing, Events, etc by working in partnership with Sales leaders, colleagues and our Business Development team\. • Developing a deep understanding of the client target market to understand prospect market to ensure quality of opportunities being driven\. Proactively working with the client to deliver sales and business transformation objectives and understanding the barriers to success, creatively driving solutions • Worked directly with the Head of Marketing &amp; Director of Sales to strategically focus on a well\-defined list of prospect accounts to drive revenue in new business, and contribute to customer acquisition growth via Outbound cadences defined &amp; crafted based on targeted personas\. Outbound calls, crafting personalized emails, hosting discovery meetings, utilizing social selling practices, and optimizing sales through data\-driven sales GTM strategies\.

Inside Sales Manager at Shipsy, Aug 2021 \- Jan 2022 · 6 mos, Bengaluru, Karnataka, India, • International B2B/ Enterprise SaaS Sales of AWS cloud based Software Solutions &amp; Information Intelligence Tools for Digital Transformation and Automation of Export\- Import Freight Procurement, Documentation &amp; Last mile Logistics &amp; Supply Chain Operations\. • Set up the Sales &amp; Business Development Regional Team along with setting up the recruitment processes, processes Identification &amp; Implementation, Systems &amp; Tools \- Training and Enablement\. • Research &amp; Identify Target Customer segments and connect with Suspects/ Prospects in sectors: Retail, FMCG, FMCD, E\- commerce, Industrial and Manufacturing &amp; PoCs in Procurement/ EX\-IM/ Logistics/ Supply Chain departments/ IT\- digital transformation departments\. • Product \+ Solution sales approach, complete sales cycle\- Lead Gen, Improve Inbound, Demo, Pre\-sales/ Scope of Work\. \- Leading the outbound practice and facilitated bookings to gain market share in a competing industry\. \- Worked directly with the Head of Marketing &amp; Director of Global Sales to strategically focus on a well\-defined list of prospect accounts to drive revenue in new business, and contribute to customer acquisition growth via Outbound cadences defined &amp; crafted based on discretely targeted personas\. \- Outbound calls, crafting personalised emails, hosting discovery meetings, utilising social selling practices, and optimising sales through data\-driven sales GTM strategies\.

Senior Sales Development Representative at Automation Anywhere, Aug 2019 \- Aug 2021 · 2 yrs 1 mo, Greater Bengaluru Area, • Handle Inbound &amp; Outbound, unsolicited prospect communication, appropriately position business offerings and route qualified opportunities by scheduling appointments to the appropriate field sales team members\. • Develop and maintain relationships with prospects and existing accounts and to connect and engage with prospects across multiple social media channels\. Prepare status reports, share updates with the leadership field sales team for decision making\. • Research accounts identify key players and create an outreach plan to generate interest and to maintain and expand database of prospects within the territory\. Gathering client requirements and closely working with partners and other Account Managers to close deals\.

Sales Development Representative at Hotelogix, Jul 2018 \- Jun 2019 · 11 mo, Bengaluru

Front Office Manager at Hotel Industries, Jul 2012 \- Feb 2018 · 5 y 7 mo, Mumbai, Have worked in multiple brands of Hotel chains like Taj Hotel and Palace \(Mumbai\), S Hotel Bahrain, etc\.

## Education

M\.Sc in Hospitality and Tourism Management, Manipal Academy of Higher Education

B\.Sc\. in Hopitality Management, Hotel/Motel Administration/Management, Sophia polytechnic

[View the original profile](https://tal.club/meet/stinson-fernandes)

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