Co-Founder - Thoughtnudge/Yukthi | Data Science and AI Decisioning | Ex-Amazon | Ex-Rio Tinto | ISB | IIT BHU

London Area, United Kingdom

Bengaluru

Bengaluru, Karnataka, India

Luxembourg (Remote)

Bengaluru Area, India

On-site

Western Australia, Australia

Western Australia, Australia

Sukinda Chromite Mine, Sukinda, Orissa




Master of Business Administration - MBA, Operations Management and Finance
Indian School of Business

Bachelor of Technology
Indian Institute of Technology (Banaras Hindu University), Varanasi
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As the Co-Founder and Chief Technology Officer at Thoughtnudge, I am driving the development of a cutting-edge decision intelligence platform to revolutionize customer engagement. I focus on leveraging AI and machine learning to create hyper-personalized customer experiences that empower marketing and product growth teams in Fintech to enhance decision-making and drive smarter outcomes at scale. With more than a decade experience in technology and product leadership, I have contributed to building data-driven systems across the e-commerce and supply chain sectors, including impactful roles at Amazon. My expertise spans artificial intelligence, reinforcement learning and Deep Learning, with a commitment to advancing scalable, customer-centric technologies at the intersection of personalization, behavioral science, and automation.
Bengaluru
langchain
openai
LiteLLM
Co-Founder and CPTO at Yukthi, Feb 2025 - Present · 1 yr 10 mos, London Area, United Kingdom, Insurance vertical of Thoughtnudge.
Co-Founder and CPTO at Thoughtnudge, Jan 2025 - Present · 1 yr 11 mos, Bengaluru, • Co-founded Thoughtnudge focused on transforming customer engagement in Fintech through innovative decision intelligence solutions. • Spearheaded the development of a state-of-the-art platform that delivers hyper-personalized customer experiences. • Build a cross-functional team to integrate advanced technologies - Artificial Intelligence, Reinforcement Learning and Deep learning to enhance user interaction and satisfaction.
Product Lead - Seller Experience - IN Fresh at Amazon, Apr 2021 - Jan 2025 · 3 yrs 10 mos, Bengaluru, Karnataka, India, • As a founding member of the Product Team at Fresh, I established and managed the Seller eco-system integration, focusing on inventory management and customer fulfillment. • Leveraged AWS based micro-services to implement machine learning systems for real-time information exchange between sellers and Amazon. • Enhanced seller efficiency and scalability through innovative product and tech solutions tailored for the hyper-local grocery market.
Senior Program Manager EU Logistics at Amazon, Jun 2020 - Apr 2021 · 11 mos, Luxembourg (Remote), • Spearheaded the implementation of advanced analytical tools utilizing machine learning models for managing trailer pools across EU operations. • Collaborated with major carriers, including DHL, to optimize logistics across all customer fulfillment nodes in Amazon Europe.
Senior Program Manager IN Supply Chain at Amazon, Oct 2019 - May 2020 · 8 mos, Bengaluru Area, India, • Automated the Inbound program across all IN warehouses, enhancing appointment scheduling and delivery management. • Launched the IN First vendor appointment booking system, facilitating over 10,000 vendors and carriers to schedule deliveries. • Developed customized delivery solutions for major vendors like HUL, P&G, and Samsung, improving in-stock availability across fulfillment centers.
Planning and Data Engineer at Rio Tinto, Mar 2015 - Mar 2016 · 1 yr 1 mo, On-site, • Led mid to long-range production planning for one of Australia's largest iron ore mining sites. • Upgraded planning processes by simulating data over a two-year horizon in a virtual environment. • Collaborated with major industrial software providers, including Alastri and RPM Global, to develop site specific models.
Short Term Mine Planning and Tech Integration at Rio Tinto, Aug 2014 - Apr 2015 · 9 mos, Western Australia, Australia, • Responsible for delivery of 13-week mine plans monthly to Operations and production teams, ensuring alignment with operational goals. • Overhauled the scheduling process to develop a robust data model for simulating mining operations. • Collaborated with operations teams to gather consistent feedback, driving continuous improvement in planning processes.
Mine Design Engineer at Rio Tinto, Jul 2013 - Jul 2014 · 1 yr 1 mo, Western Australia, Australia, • Designed multiple stage pits to ensure continuous production at one of Australia's largest iron ore mines. • Led the operational readiness project for pilot Driver-less Dumpers, a first in Australia. • Collaborated with operation planning and production teams to effectively implement mine plans. • Trained and mentored graduates in the mine planning team, enhancing output quality.
Summer Intern at Tata Steel, May 2010 - Jun 2010 · 2 mos, Sukinda Chromite Mine, Sukinda, Orissa, Completed a project to design and develop layout for truck movement in the stackyard area to minimize reversing and smooth traffic control. Achieved 3X improvement in safety without compromising throughout.
Master of Business Administration - MBA, Operations Management and Finance, Indian School of Business
Bachelor of Technology, Indian Institute of Technology (Banaras Hindu University), Varanasi