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Srushti Raibagi

Seller Associate at Amazon | European and Middle Eastern Region | FUII and Brand

Pune Division

4+ years of work experience

Traya
Sep 202510 mosPresent

On-site

Amazon
May 20251 yr 1 moMay 2026

- Provide assistance to Amazon sellers with various aspects of their business. - Help sellers navigate Seller Central, resolve account-related issues, provide guidance on policies and procedures, and offer support for inquiries related to selling on the platform. - Communicate with sellers via phone, email, or chat to ensure a positive selling experience and address any concerns sellers may have : 1. Helping sellers set up their seller accounts on Amazon. 2. Guiding sellers on how to create product listings and optimize them for better visibility. 3. Assisting with order-related issues such as cancellations, returns, and refunds. 4. Providing information on Amazon's policies and guidelines for selling. 5. Resolving technical issues related to Seller Central or product listings. 6. Addressing questions about fees, payments, and account health.
Amazon
Feb 20241 yr 4 mosMay 2025

JOB RESPONSIBLITIES: - Helping sellers set up their seller accounts on Amazon. - Guiding sellers on how to create product listings and optimize them for better visibility. - Assisting with order-related issues such as cancellations, returns, and refunds. - Providing information on Amazon's policies and guidelines for selling. - Resolving technical issues related to Seller Central or product listings by raising tickets and internal tools. - Addressing questions about fees, payments, and account health. - Trained new hires from the team and worked as POC for issues regarding IIDP (Incorrect information on detail page), FEEDS and BRAND related queries.
CoreFlex Solutions Inc.
Nov 20233 mosJan 2024

Pune District, Maharashtra, India

Jan 20221 yr 4 mosApr 2023

Dharamshala, Himachal Pradesh, India

Dec 20223 mosFeb 2023

Himachal Pradesh, India

Clue4 Evidence Forensic Inv. Pvt. Ltd.
Jun 20211 yr 11 mosApr 2023

Education

Garden City University

Master's degree, Forensic Science and Technology

Garden City University

20202 yrs2022
Savitribai Phule Pune University

Bachelor of Science - BS, Zoology/Animal Biology

Savitribai Phule Pune University

20182 yrs2020

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Headline

Seller Associate at Amazon | European and Middle Eastern Region | FUII and Brand

About

Currently, I work as a Seller Partner Assistant at Amazon, where I provide comprehensive support to sellers, addressing technical and quality issues. My background includes an MSc in Forensic Science and seven months of training in RFSL Dharamshala Northern Range, equipping me with strong analytical skills and a meticulous approach to problem-solving in DNA and Genetics. This diverse expertise enhances my ability to resolve complex challenges and drive continuous improvement in support processes.

Location

Pune Division

Work experience

Associate at Traya, Sep 2025 - Present · 10 mos, On-site

Senior Seller Associate at Amazon, May 2025 - May 2026 · 1 yr 1 mo, - Provide assistance to Amazon sellers with various aspects of their business. - Help sellers navigate Seller Central, resolve account-related issues, provide guidance on policies and procedures, and offer support for inquiries related to selling on the platform. - Communicate with sellers via phone, email, or chat to ensure a positive selling experience and address any concerns sellers may have : 1. Helping sellers set up their seller accounts on Amazon. 2. Guiding sellers on how to create product listings and optimize them for better visibility. 3. Assisting with order-related issues such as cancellations, returns, and refunds. 4. Providing information on Amazon's policies and guidelines for selling. 5. Resolving technical issues related to Seller Central or product listings. 6. Addressing questions about fees, payments, and account health.

Seller Associate at Amazon, Feb 2024 - May 2025 · 1 yr 4 mos, JOB RESPONSIBLITIES: - Helping sellers set up their seller accounts on Amazon. - Guiding sellers on how to create product listings and optimize them for better visibility. - Assisting with order-related issues such as cancellations, returns, and refunds. - Providing information on Amazon's policies and guidelines for selling. - Resolving technical issues related to Seller Central or product listings by raising tickets and internal tools. - Addressing questions about fees, payments, and account health. - Trained new hires from the team and worked as POC for issues regarding IIDP (Incorrect information on detail page), FEEDS and BRAND related queries.

Analyst at CoreFlex Solutions Inc., Nov 2023 - Jan 2024 · 3 mos, Pune District, Maharashtra, India

Internship Trainee at Regional Forensic Science Laboratory, Jan 2022 - Apr 2023 · 1 yr 4 mos, Dharamshala, Himachal Pradesh, India

Research Assistant at Regional Forensic Science Laboratory, Dec 2022 - Feb 2023 · 3 mos, Himachal Pradesh, India

Intern at Clue4 Evidence Forensic Inv. Pvt. Ltd., Jun 2021 - Apr 2023 · 1 yr 11 mos

Education

Master's degree, Forensic Science and Technology, Garden City University

Bachelor of Science - BS, Zoology/Animal Biology, Savitribai Phule Pune University