Headline

ISB Co’26 | Seeking roles in Product Management, Product Strategy | Interested in B2B SaaS & Developer Platforms| Ex-Zoho

About

I'm an aspiring Product Manager with a technical foundation in Computer Science and 6+ years of experience building and scaling enterprise SaaS, developer platforms, and AI-powered experiences across Freshworks, Orkes, and Zoho. I specialise in product strategy, 0→1 execution, API-first platform development, experimentation, and AI-driven workflows. I have hands-on experience working across across the entire product lifecycle: user research, problem definition, system design, API integrations, roadmap ownership, A/B testing, telemetry-driven iteration, and global cross-functional alignment. At Freshworks, I drove the product strategy and adoption for the GenAI Copilot, partnering with engineering and data science to benchmark Freddy AI Copilot for Developers. At Orkes (ex-Netflix Conductor team), I worked on enhancing the developer onboarding experience by creating content, sample workflow, tutorials. At Zoho, I spent 5 years building products & platforms used by developers and SaaS users. My work has involved API-first design, on-site customer research, developer console UX redesigns, funnel optimisation, telemetry instrumentation, cloud-native orchestration, microservices, API integration paths and developer experience ownership. Across roles, I’ve worked closely with engineering, design, data science, sales operations, support, product marketing, and leadership across geographies. I bring a structured, hypothesis-driven approach to prioritization, with strong grounding in telemetry, KPIs, onboarding funnels, behavioural insights, and experimentation. I care deeply about developer experience, AI copilots & agents, and building scalable platform capabilities that meaningfully improve activation, adoption, and customer value. I’m motivated by problems where AI, platform thinking, and GTM workflows meet from improving developer onboarding, to building GenAI copilots, to designing integration-first architectures for enterprise customers. If you’re working at the intersection of AI, SaaS platforms, GTM systems, or developer ecosystems, I’d love to connect.

Location

Bengaluru

AI stack

claude code

claude

gemini

lovable

replit

Figma Make

Work experience

Product Owner at Eli Lilly and Company, Apr 2026 - Present · 5 mos

Senior Software Engineer - Developer Relations at Freshworks, Sep 2024 - Mar 2025 · 7 mos, Chennai/Bengaluru, • Led the GenAI benchmarking initiative, driving a significant improvement in the accuracy of Freddy AI Copilot for Developers to 89% for frequently used prompts across five most-used features

Senior Engineer - Developer Solutions at Orkes, Jan 2024 - Aug 2024 · 8 mos, Cupertino, California, United States, • Evangelized the platform by collaborating with developer groups, such as Google Developer Groups, student-led hackathons to conduct events with a 20% increase in average participation • Led the migration of user guides and SDK documentation to a streamlined platform, resulting in a 32% reduction in support ticket volume and saving 7 hours per week for the support team.

Developer Advocate at Catalyst by Zoho, May 2021 - Jan 2024 · 2 yrs 9 mos, Chennai, Tamil Nadu, India, • Presented Zoho Catalyst at Zoholics (United Kingdom), Gluecon US actively driving product awareness, and signups with each event • Led webinars and bootcamps, showcasing applications and sharing resources, contributing to a 4x increase in product adoption through effective outreach and engagement. • Collaborated actively with the marketing team to create customer success stories, landing pages and improve user engagement on webpages

Member Of Technical Staff at Zoho Corporation, Jun 2019 - May 2021 · 2 yrs, Tamil Nadu, India, • Led the optimization, development, and ownership of 4+ core features and numerous enhancements, collaborating cross-functionally to support seamless integrations and initiating the migration to a microservices architecture. • Identified and resolved critical issues such as concurrency challenges and database corruption • Consistently delivered customer support by resolving high-priority tickets within a median time of under 24 hours, ensuring user satisfaction.

Education

Postgraduate Degree, Information Technology, Strategy & Leadership, Marketing, Indian School of Business

Bachelor of Engineering, Computer Science, Anna University Chennai