Headline

Japan–India Business & Operations Leader | Global Operations, India Strategy & Cross-Border Execution | Healthcare, Industrial Technology & Offshore Governance

About

Japan–India business and operations leader with 25+ years of experience working at the intersection of Japanese headquarters, global operations, offshore ecosystems, and cross-border execution. Throughout my career, I have supported Japanese organizations in navigating overseas operations, vendor ecosystems, technology partnerships, and India-related business initiatives across healthcare, industrial technology, IoT, and enterprise environments. My experience spans global PMO, offshore governance, ODC establishment, stakeholder coordination, partner/vendor management, and cross-cultural execution between Japan and overseas teams, particularly India. Having worked across both corporate and entrepreneurial environments, I enjoy solving practical business problems, aligning diverse stakeholders, and helping organizations execute global initiatives with clarity and reliability.

Location

Japan

Work experience

Solutions Architect, SATO Health Care at SATO Corporation, Apr 2025 - Present · 1 yr 3 mos, My mandate: - Architect and drive end-to-end RFID-enabled healthcare solutions spanning hardware, software, consumables, and cloud integration to support scalable and standardized deployments. - Design modular, cloud-native solution architectures to accelerate implementation, improve interoperability, and enable global scalability. - Support digital transformation initiatives through low-code/no-code enablement, remote demonstrations, and streamlined deployment approaches. - Collaborate with global stakeholders to align technology strategy, customer requirements, and solution execution across healthcare environments. - Strengthen solution positioning through technical presales support, proof-of-concept design, and customer-centric value articulation.

Senior Expert, Solutions Department at SATO Corporation, Apr 2019 - Mar 2025 · 6 yrs, - Led end-to-end delivery of large-scale product and service supply initiatives for a major US retailer, serving as Project Manager and global single point of contact. - Managed product and project execution for in-house IoT platform development, from concept definition through implementation. - Directed outsourced IoT product development, ensuring vendor alignment, quality, timeline adherence, and business objectives. - Coordinated cross-functional global teams across regions to enable effective execution of complex initiatives. - Established strategic partnerships with IoT startups to expand solution capabilities in retail and logistics domains. - Contributed to IoT service business development through prototyping, pilot execution, and commercialization support. - Strengthened data governance, compliance, and internal controls to safeguard customer and consumer information. - Supported global talent onboarding initiatives at headquarters to enhance organizational capability and international collaboration.

Program Manager at NEC Corporation India Pvt Ltd., Jul 2011 - Mar 2019 · 7 yrs 9 mos, India and Japan, - Led consulting and offshore delivery initiatives between India and Japan, establishing scalable engagement models aligned with global best practices. - Drove cross-functional program management and PMO governance covering quality, compliance, and process excellence across global teams. - Supported Japanese enterprises in India market engagement, operational setup, and globalization of products and services. - Spearheaded large-scale retail platform migration and transformation programs across regions, improving delivery quality and execution outcomes. - Served as global SPOC across India, Japan, and US stakeholders, enabling seamless coordination of multi-country engagements. - Achieved CMMI Dev v1.3 certification and contributed to organizational quality maturity through audit and assessment initiatives.

Director at GOBUNSHO INTERCOMMUNICATION CENTREPRIVATE LIMITED, Sep 2008 - Jul 2011 · 2 yrs 11 mos, Bengaluru, - Built and scaled a Japan-focused consulting and market enablement business serving India–Japan corridor needs - Supported Japanese government delegations and corporations evaluating India market opportunities - Delivered market research, business advisory, and cross-cultural enablement for Japan–India engagements - Established strategic relationships with JETRO, consulates, and Japanese corporate stakeholders - Enabled smoother market entry and collaboration between Japanese and Indian organizations

Japanese Language Expert at Softjin Technologies, Bangalore, Jul 2004 - Sep 2008 · 4 yrs 3 mos, Bengaluru, - Led Japanese market-facing activities including pre-sales, client engagement, and account coordination for technology services. - Acted as key interface for Japanese customers, managing stakeholder communication and strengthening long-term relationships. - Expanded business visibility through participation in Japanese technology exhibitions, industry events, and customer engagement initiatives. - Developed Japanese-language technical marketing content and communication materials to support market development. - Coordinated project execution and issue resolution between Japanese customers and offshore delivery teams.

Technical Coordinator at Funakawa Technical Research Company, May 2001 - Jun 2004 · 3 yrs 2 mos, Toyota, - Completed intensive training in mechanical engineering fundamentals and 3D CAD using Pro/Engineer (Creo) - Developed engineering drawings for design analysis, modeling, and validation - Performed 3D modeling, assembly design, and simulation of automotive components and production systems - Conducted digital manufacturing simulations (DELMIA) including assembly lines and ergonomic (human posture) analysis - Contributed to 3D CAD–based assembly line redesign initiatives for Toyota production facilities

Education

Master's Degree, Japanese Language, Literature, Culture, Translation and Interpretation, Jawaharlal Nehru Vishvavidyalaya

Bachelor of Arts, Japanese Language, Literature, History and Culture, Jawaharlal Nehru Vishvavidyalaya