---
title: "Sriti . - Associate in Hyderabad | Tal"
description: "Meet Sriti ., Salesforce Business Analyst | CRM | Sales & Service Cloud | Requirements, Agile , UAT , Stakeholder Management | 4x certified | Open to Work based in Hyderabad."
image: "https://tal.club/meet/sriti/share-image"
---

# Sriti \. on Tal

## Headline

Salesforce Business Analyst \| CRM \| Sales & Service Cloud \| Requirements, Agile , UAT , Stakeholder Management \| 4x certified \| Open to Work

## About

I turn complex business problems into clear, actionable Salesforce solutions\. With 4 years of experience as a Salesforce Business Analyst at Cognizant, I've supported enterprise\-scale CRM transformations for global clients in Life Sciences and Telecommunications — working with teams of 3,000 to 5,000\+ users across Sales Cloud and Service Cloud environments\. My core strength lies at the intersection of business and technology: I lead requirement gathering workshops, translate stakeholder needs into precise user stories and acceptance criteria, facilitate UAT cycles end\-to\-end, and ensure zero critical defects at release\. I've contributed to 25% improvement in sales and service processes through structured gap analysis and process mapping\. What I bring to every engagement: \* Proven track record of translating ambiguous business needs into BRDs, FRDs, and user stories with crisp acceptance criteria \* Experience coordinating UAT with cross\-functional teams, achieving 0 critical post\-release issues \* Agile delivery experience across full sprint cycles — planning, stand\-ups, demos, and retrospectives \* Client\-facing communication skills recognized through multiple client appreciation awards I hold three active Salesforce certifications — Certified Administrator, Certified Business Analyst, and Certified Agentforce Specialist — and I'm actively targeting Salesforce BA and Functional Consultant roles where I can drive meaningful business outcomes for clients\. Open to opportunities with SI partners, Big 4 / MNC consulting firms, and product companies\. Based in Hyderabad; open to relocation\. Salesforce Business Analyst \| Functional Consultant \| Sales Cloud \| Service Cloud \| Requirements Gathering \| User Stories \| UAT \| Agile \| BRD \| FRD \| Stakeholder Management \| Agentforce Specialist \| CRM Consultant \| SFDC

## Location

Hyderabad

## Work experience

Associate at Cognizant, Jan 2024 \- Present · 2 yrs 6 mos, Hyderabad, Telangana, India, Salesforce Business Analyst supporting enterprise Sales Cloud implementation for a US\-based global Life Sciences client \(3,000\+ users\)\. \* Led end\-to\-end requirement gathering workshops, translating business needs into user stories, acceptance criteria, BRDs and FRDs \* Coordinated full UAT lifecycle — test planning, defect triage, and sign\-off — achieving 0 critical post\-release issues \* Drove 25% improvement in sales process efficiency through gap analysis and process mapping \* Built reports and dashboards tracking sales KPIs, pipeline performance, and lead conversions \* Maintained 99%\+ data accuracy and reduced recurring data issues proactively \* Recognized by client for clear requirement documentation and proactive communication

Programming Analyst at Cognizant, Jan 2022 \- Jan 2024 · 2 yrs 1 mo, \* Supported business analysis and CRM enhancements for a US\-based Telecom client with 5,000\+ users across Sales and Service Cloud, improving platform usability and process efficiency\. \* Executed functional testing, regression testing, and UAT for new feature releases — logged and resolved defects in Zephyr to ensure quality delivery with zero critical post\-go\-live issues\. \* Reduced support tickets by 15% through root cause analysis and implementing permanent fixes — recognized by client for proactive problem resolution\. \* Served as primary offshore Business Analyst POC — conducted Knowledge Transfer sessions, mentored 3 new team members, and led requirement walkthroughs with onshore stakeholders\. \* Participated in Agile ceremonies including sprint planning, daily stand\-ups, and review meetings — ensuring consistent delivery alignment with business goals\.

## Education

Bachelor of Engineering, Electrical Engineering Technologies/Technicians, Techno Main \- Salt Lake

Bachelor of Technology \- BTech, Electrical Engineering, techno India salt lake

[View the original profile](https://tal.club/meet/sriti)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/sriti#person",
      "name": "Sriti .",
      "url": "https://tal.club/meet/sriti",
      "image": "https://tal.club/meet/sriti/profile-photo.jpg",
      "description": "Meet Sriti ., Salesforce Business Analyst | CRM | Sales & Service Cloud | Requirements, Agile , UAT , Stakeholder Management | 4x certified | Open to Work based in Hyderabad.",
      "jobTitle": "Associate",
      "worksFor": {
        "@type": "Organization",
        "name": "Cognizant"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Associate"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Hyderabad"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Techno Main - Salt Lake"
        },
        {
          "@type": "EducationalOrganization",
          "name": "techno India salt lake"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/sriti#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/sriti#webpage",
      "url": "https://tal.club/meet/sriti",
      "name": "Sriti . on Tal",
      "description": "Meet Sriti ., Salesforce Business Analyst | CRM | Sales & Service Cloud | Requirements, Agile , UAT , Stakeholder Management | 4x certified | Open to Work based in Hyderabad.",
      "dateModified": "2026-07-18T19:35:01.922Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/sriti#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/sriti/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/sriti/profile-photo.jpg",
        "caption": "Sriti . profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```