Sristy Chhetri on Tal
Headline
Technical Writer | Product Communication
About
I am a Technical Writer who turns complex product information into clear, concise, and user friendly documentation. I work closely with product managers, developers, engineers, and subject matter experts to create documentation that helps users understand products, complete tasks, and get the most value from the technology they use. My experience spans technical documentation, user guides, integration guides, release notes, and video tutorials for SaaS products. I enjoy working closely with product teams to understand complex features and translate them into simple, practical content for different audiences. Before moving into technical writing, I worked in journalism, content writing, social media, and SaaS marketing. These experiences strengthened my research, storytelling, audience understanding, and communication skills, which I now apply to technical documentation. I hold a Master’s degree in Mass Communication and Journalism from Kristu Jayanti College Autonomous. I am proficient in industry standard technical writing and documentation tools, including Confluence, Aha!, GitHub, Markdown, Snagit, Camtasia, and Microsoft Office. I also have experience working with content management systems, knowledge bases, and collaboration platforms, and I am continuously exploring artificial intelligence tools to improve documentation workflows and content quality.
Work experience
Technical Writer at Exxat, Aug 2025 - Present · 1 yr 2 mos, Bengaluru
Technical Writer at Diligent, Dec 2024 - Jul 2025 · 8 mos
Information Designer at e2open, Sep 2024 - Dec 2024 · 4 mos, Bengaluru, Karnataka, India
Associate Information Designer at e2open, Dec 2021 - Sep 2024 · 2 yrs 10 mos, Bengaluru, Karnataka, India
Content Curator at Leadflux Martech, Aug 2021 - Dec 2021 · 5 mos
Content Writer at Northeast Today, May 2018 - May 2018 · 1 mo
Education
Master's degree, Mass Communication/Media Studies, Kristu Jayanti University
Bachelor's degree, Journalism, Kristu Jayanti University
