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Srishti Singh

MBA student | Ex-Concentrix Processor | Finance & Operations Enthusiast | Skilled in Client Handling & Process Management

Delhi

< 1 year of work experience

Concentrix
Nov 202410 mosAug 2025

Handled customer service and backend process operations, ensuring accuracy and timely resolution of queries. Managed high-volume tasks while maintaining quality standards and meeting performance targets.

Education

Master of Business Administration - MBA, Fintech

KR Manglam University

20252 yrs2027

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Headline

MBA student | Ex-Concentrix Processor | Finance & Operations Enthusiast | Skilled in Client Handling & Process Management

About

B.Com graduate from University of Delhi, currently pursuing MBA from K.R. Mangalam University, with hands-on experience in customer operations and financial services. Worked at Concentrix as a Processor for 9 months, handling US-based mediclaim insurance processes, including documentation verification and ensuring timely claim processing as per policy guidelines. Managed backend operations with a strong focus on data accuracy and meeting strict turnaround timelines. Completed internship at Agile Capital Services, gaining practical exposure to financial operations and business processes. Skilled in Excel for data handling and reporting, with strong attention to detail and problem-solving ability. Currently seeking opportunities in finance, operations, or business analysis roles where I can contribute to process efficiency and data-driven decision-making.

Location

Delhi

Work experience

Processor at Concentrix, Nov 2024 - Aug 2025 · 10 mos, Handled customer service and backend process operations, ensuring accuracy and timely resolution of queries. Managed high-volume tasks while maintaining quality standards and meeting performance targets.

Education

Master of Business Administration - MBA, Fintech, KR Manglam University

Srishti Singh - Processor in Delhi | Tal