Headline

Agentic AI Solutions | Product Management | Customer Success

About

I’m a Customer Success professional specializing in AI automation and LLM-based workflows. I work closely with clients to understand their business needs, configure AI agents and prompts, and ensure smooth product adoption. I manage requirement gathering, run engaging demos, and collaborate with technical teams to resolve issues efficiently. I focus on delivering clear value — improving efficiency, reducing manual work, and driving strong customer outcomes. With solid communication, stakeholder management, and data-driven reporting, I help both clients and leadership make informed decisions. Passionate about using AI to solve real problems and elevate the customer experience. Focus Areas: Customer Success | AWS | LangGraph | AI Agents | LLM Workflows | Requirement Analysis | Prompt Engineering | Cross-Functional Collaboration | Stakeholder Management | Reporting & Insights | Issue Resolution | SaaS

Location

Chennai

AI stack

claude

elevenlabs

Granola

Guardrails AI

HeyGen

Leonardo AI

Work experience

Senior Executive at Ascendion, Sep 2025 - Present · 1 yr 1 mo, Chennai

Consultant at ISG (Information Services Group), Apr 2025 - Sep 2025 · 6 mos, On-site

Analyst at ISG (Information Services Group), Dec 2022 - Apr 2025 · 2 yrs 5 mos, Bengaluru, Karnataka, India

Quality Assurance Associate at Amazon, Oct 2020 - Nov 2022 · 2 yrs 2 mos, Chennai, Tamil Nadu, India

Education

Master of Business Administration - MBA, Project Management, Alagappa University

BCA, Computer Application, THE AMERICAN COLLEGE