---
title: "Srinivasan Ayyan - Vice President in Tamil Nadu | Tal"
description: "Meet Srinivasan Ayyan, Vice President- Application Support/Generative AI- AI Enablement/Devops Support/Snowflake design and set up ( Citi Corps Services India Pvt. Ltd.) based in Tamil Nadu. AI stack includes claude, gemini, and openai."
image: "https://tal.club/meet/srinivasan-ayyan/share-image"
---

# Srinivasan Ayyan on Tal

## Headline

Vice President\- Application Support/Generative AI\- AI Enablement/Devops Support/Snowflake design and set up \( Citi Corps Services India Pvt\. Ltd\.\)

## About

Dynamic and results\-driven technology leader with 16\+ years of cross\-industry experience, currently serving as Vice President at Citi, spearheading SRE and Devops operations\. I’m passionate about innovation and transformation, presently leading a cutting\-edge Generative AI \(GenAI\) program for a global market leader\. I bring deep expertise in enterprise support operations, managing high\-value ACV clients, and delivering exceptional infrastructure services\. My career spans diverse sectors—Retail, Banking, Healthcare, and AI—where I’ve consistently driven service excellence, operational efficiency, and continuous improvement\. A strong advocate for collaboration, I work closely with Customer Success and Implementation leaders to create impactful customer journeys, leveraging SaaS platforms to maximize value\. As a people\-first leader, I’m deeply committed to nurturing high\-performing teams and fostering growth at every level\. Let’s connect and explore how technology, AI, and great leadership can shape the future\.

## Location

Tamil Nadu

## AI stack

claude

gemini

openai

Microsoft Copilot

## Work experience

Vice President at Citi, Nov 2023 \- Present · 2 yrs 11 mos, Chennai, Tamil Nadu, India

Application Support Senior Manager at Citi Corp Pvt\.Ltd, Nov 2023 \- Present · 2 yrs 11 mos, Lead global DevOps strategy for APAC & EMEA, driving enterprise\-wide adoption of OpenAI and Large Language Models \(LLM\) to enhance automation, operational efficiency, and incident resolution speed\.

Delivery Manager \- Enterprise Support\(Customer Solutions\) at Chargebee, Feb 2022 \- Nov 2023 · 1 yr 10 mos, Chennai, Tamil Nadu, India

Customer Solutions Manager at Chargebee Technologies Pvt\. Ltd, Feb 2022 \- Nov 2023 · 1 yr 10 mos, Built an enterprise governance model including WBR, MBR, and CXO steering committees to address escalations, align roadmaps, and manage integrations; reduced escalations by 77% within two quarters\.

Operations Manager \- Database at HighRadius, Apr 2021 \- Feb 2022 · 11 mos, Hyderabad, Telangana, India

Manager Database Operations at HighRadius, Apr 2021 \- Feb 2022 · 11 mos, Managed 40\+ database engineers, ensuring high\-availability, secure, and optimized database services across enterprise environments\.

Infra team lead at Cognizant technology solution, May 2011 \- Jan 2018 · 6 y 8 mo, Chennai

Technical support Engineer at Cybernet Slash support, Oct 2009 \- May 2011 · 1 y 7 mo, Chennai

## Education

Bachelor of Engineering \- BE, Electrical and Electronics Engineering, Hindusthan College of Engineering and Technology

Bachelor's Degree, Electrical and Electronics Engineering, Hindustan college of science & technology

[View the original profile](https://tal.club/meet/srinivasan-ayyan)

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