Technical Analyst

Bengaluru, Karnataka, India


India

Bengaluru, Karnataka, India


Visakhapatnam, Andhra Pradesh, India

Bachelor of Technology, Civil Engineering
Raghu Engineering College
balaji english medium high school
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Hello Thanks for visiting my profile Working as a Technical analyst in Oracle Financial Services Analytical Applications Infrastructure. Good communication, presentation & organizational skills. Ability to learn new technology quickly with a strong sense of responsibility as per the need of the project. Efficient time Project Management ability, quick learner & team worker Objective: To excel in an organization that will utilize my talent for optimum utilization of my technical skills towards fulfillment of the goals of an organization
Andhra Pradesh
Technical Analyst at ORACLE FINANCIAL SERVICES SOFTWARE LIMITED, Jun 2022 - Present · 4 yrs 1 mo, Bengaluru, Karnataka, India
Technical Analyst at ORACLE INDIA Pvt. Ltd., Jun 2022 - Present · 4 yrs 1 mo, Domain: Banking & Financial Services (OFSAA - KYC, AML, CRR) • Analysed and resolved production incidents, service requests (SR), bugs, and change requests within defined SLAs using ServiceNow. • Performed root-cause analysis on Web UI, Batch processing, and Workflow related issues; validated performance with ADDM, AWR, and Explain Plan reports. • Leveraged strong SQL/PL/SQL and UNIX skills to investigate data anomalies, trace logs, and fix application level defects. . Managed end-to-end troubleshooting lifecycle: reproducing issues, identifying affected components, testing fixes, and confirming resolution. • Supported global Banking and Financial customers in OFSAA platform installation, deployment, and post go-live testing and validation activities. • Created and maintained knowledge articles (test evidence documents) to help customers self-resolve recurring issues - improving resolution rate and reducing ticket volume. • Executed functional verification of application modules including KYC compliance workflows, AML alert generation, and CRR reporting - verifying against business requirements. • Coordinated with development teams for bug fixes, conducted impact analysis on existing code, and validated fix effectiveness before deployment. • Gained hands-on expertise with PLSQL Developer or SQL Developer, Putty, WinSCP, MOS, and BUGDB - tools commonly used in environments. • Authored Oracle Tables, Views, Constraints, and understood Stored Procedures and Functions to verify business logic implementation.
Delivery Lead at Gfactors, Jun 2021 - Present · 5 yrs 1 mo, India, We have met targets of 85% in over 20 short term projects being a QA. Met 85% quality for my team week on week for more than 2 years. Coordinated with client project requirements, training, system needs & external vendors. Taken additional responsibility voluntarily for recruitment activities in ensuring head counts.
Executive-Operations and Quality at Gfactors, Apr 2019 - Nov 2021 · 2 yrs 8 mos, Bengaluru, Karnataka, India, I have met targets of 85% in over 9 short term projects spanning 9 verticals. Met 90% quality for my team week on week for 10 months. Coordinated with client project requirements, training, system needs & external vendors. Taken additional responsibility voluntarily for recruitment activities in ensuring head counts.
Software Test Engineer at G Factors (Software Testing), 2019 - May 2022 · 3 yrs 5 mos, Focus: Manual Testing, Functional Testing, DuckCreek Platform Testing, Test Automation (Cypress - Basic) Designed and executed comprehensive Test Cases and Test Scenarios for functional, regression, integration, and smoke testing of web applications. Performed end-to-end functional testing on the DuckCreek Insurance Platform - covering Policy Administration, Billing, modules to validate business workflows against requirements. Tested DuckCreek premiums, and rating logic to ensure accurate premium calculations and policy processing in the insurance domain. Participated actively in the full Software Testing Life Cycle (STLC) from requirements analysis and test planning through execution, defect reporting, and test closure. Performed detailed Functional Testing to verify application behaviour against business requirements and user stories. Logged, tracked, and managed defects using defect tracking tools; collaborated with developers to ensure timely resolution and retesting. Conducted Regression Testing and Smoke Testing after each build to ensure stability of existing functionality. Created and maintained Test Plans, Test Cases, Test Data, and Test Summary Reports. Obtained ISTQB Foundation Level certification during this period, formalizing testing knowledge and best practices. Gained foundational exposure to Automation Testing using Cypress wrote basic end-to-end test scripts for web application workflows, cOvering Ul interactions and assertions. Participated in Agile ceremonies (sprint planning, daily standups, retrospectives) as part of scrum-based testing workflows.
Assistant Engineer at SVLN Devasthanam, May 2016 - Mar 2019 · 2 yrs 11 mos, Visakhapatnam, Andhra Pradesh, India, Worked as an assistant engineer in the execution of constructing buildings and temple works. Had a hands-on experience with spreadsheets.
Bachelor of Technology, Civil Engineering, Raghu Engineering College
balaji english medium high school