Headline

State head @ PAYTM

About

As a State head at PAYTM , I lead a team of senior managers and Area sales managers to achieve sales targets, expand market share, and enhance customer loyalty in the financial services industry. I have over 15 years of experience in sales and marketing management, with a focus on relationship building, go-to-market strategy, and resource allocation. I hold an advanced program in strategic management for business excellence (APSMBE) from the Indian Institute of Management, Lucknow, where I learned how to apply strategic thinking, analytical tools, and leadership skills to solve complex business problems and create value for stakeholders. I am passionate about delivering innovative and customer-centric solutions that meet the evolving needs and preferences of the cardholders. My goal is to contribute to the growth and success of SBI Card as a leading provider of credit cards and payment solutions in India.

Location

Greater Bengaluru Area

AI stack

grok

Work experience

State Head at Paytm, Jul 2026 - Present · 4 mos, Bengaluru, Karnataka, India, State head - responsible for Sales & operations - paytm payments ( EDC /Pos Machine & QR codes) across karnataka.

Assistant Vice President at RBL Bank, Feb 2024 - Jul 2026 · 2 yrs 6 mos, Bengaluru, Karnataka, India, Responsible for Open Market credit card sales for entire Karnataka region through 6 Area Sales manager and 350 DST across Karnataka. Maintaining ASM productivity at 750 & SO productivity @ 14. Responsible for hiring both FTE and NFTE & Timely trainings. Ensuring each employee of the team follows process and compliance norms including KYC & various other RBI/statutory. Responsible for P&L of the unit.

Senior Manager at SBI Card, Jun 2018 - Aug 2024 · 6 yrs 3 mos, Bengaluru, Karnataka, India

Regional Sales Manager at SBI Card, Jun 2018 - Dec 2023 · 5 yrs 7 mos, Karnataka, India, Spearheading business development operations for sales and marketing of Cobranded Cards and open market through 4 ASMs FTEs & 200 NFTEs across Bangalore. Managing Co-Brand business of the bank including DIP Check, Tele-callers, Field Executive. Administering complete team functions including recruitment, costing, training, and productivity of Associates stakeholder meetings and opening new avenues as per potential.

Territory Sales Manager at Idea Cellular Ltd, May 2013 - Jun 2018 · 5 yrs 2 mos, Vijayawada, Andhra Pradesh, India

Retail Channel Manager at Idea Cellular Ltd, May 2013 - Jun 2018 · 5 yrs 2 mos, Spearheaded zonal revenue growth through Gross Sales, IBS Products, WI-FI devices & Net Setter devices by Idea Showrooms & EBU channel ( DST team handling role ). Promoted other Business Solutions like Toll Free, M2M, VTS, IVR, Leased line, to all corporate companies.

Regional Sales Manager at SBI Cards and Payments Services Private Limited, • Joined as Assistant Manager Jun' 18 – Sep' 20 • Promoted as Manager Oct' 20 – Mayt'22 • Promoted as Sr. Manager Jul'22- Till date • Spearheading business development operations for sales and marketing of Cobranded Cards and open market through 4 ASMs FTEs & 200 NFTEs across Bangalore • Managing Co-Brand business of the bank including DIP Check, Tele-callers, Field Executive, • Administering complete team functions including recruitment, costing, training, and productivity of Associates • Creating annual sales plan including strategic objectives, forecasting, sales performance KPIs, recruitment and resources • Conducting market mapping and opportunity analysis of business potential with strategic business partner in the location • Managing team sourcing at client location Big Bazaar, Central Stores, Apollo Hospitals, BPCL Petrol Pumps • Responsible for hiring and training every individual who joins in team and show the right path for career success • Allocating targets to ASM/ RM & Team Leaders and maintaining monthly productivity of the team, basis manpower and COA; working towards achievement of desired productivity • Publishing proper reports of account productivity and various other MIS for team • Identifying growth driving strategies and accelerating for maximizing productivity • Responsible for maintaining accounts overall productivity @ 15 • Responsible for maintaining ASM productivity @700 accounts • Organizing promotional campaigns with the help of Operator's Marketing Team • Ensuring each employee of the team follows process and compliance norms including KYC & various other RBI/statutory Highlights: • Topped in Apollo Card Sales in AP&T, and achieved 1st position for PAN India • 1st ASM to Scale up the accounts from 500 to 1000 (as an ASM) • Scaled up the accounts from 700 to 2000 as an RSM in 9 months span • Pioneered the start-up of new stores in different locations • Credited for maintaining Best NAR of 70% • Maintained COA at 1600 vs. budgeted 2600 •

Education

Advanced Program in Strategic Management for Business Excellence, Strategic Management, Indian Institute of Management, Lucknow

ADVANCED PROGRAM IN STRATEGIC MANGEMENT FOR BUSINESS EXCELLENCE, Strategic Management, Indian Institute of Management, Lucknow