Headline

Jr. Network & System Administrator | IT Operations | Vulnerability Management | Security & Cloud Support

About

I am a motivated Junior System Administrator with hands-on experience across IT infrastructure, system administration, security operations, and end-user support. I began my career at Tekwissen, where I built a strong foundation in Windows environments, Active Directory, Office 365 administration, and IT support operations. Currently, I am working at PamTen Inc, where my role has expanded into IT operations, vulnerability management, and security-focused responsibilities. I manage DevOps access and permissions, handle Microsoft vulnerability remediation, oversee code and database backups, support application and system deployments, and manage domain and hosting renewals. I am actively involved in phishing email monitoring and response, weekly vulnerability report preparation, and security operations through the Microsoft Defender and Sucuri Admin Portals. I also coordinate with external consultants and support operational activities such as meeting agenda preparation and documentation. I hold certifications in System Administration and Cisco Networking and am currently preparing for the CompTIA Network+ certification to further strengthen my networking expertise. Passionate about continuous learning and problem-solving, I aim to grow into a more advanced system, network, or security-focused role. Specialties: System Administration | Network Support | Vulnerability Management | Office 365 | Active Directory | IT Operations | Web & Email Security

Location

Greater Visakhapatnam Area

Work experience

Jr. Network System Administrator at PamTen Inc, Aug 2025 - Present · 10 mos, Visakhapatnam, Andhra Pradesh, India, Jr. Network / System Administrator PamTen Inc Aug 18, 2025 – Present Managed DevOps access management, for work log time access and permission control Performed Microsoft vulnerability management and remediation activities Handled code and database backup management, ensuring data integrity and availability Supported application and system deployments and post-deployment verification Managed domain and hosting renewals to avoid service interruptions Monitored and responded to phishing emails and security incidents Prepared and shared weekly vulnerability reports with management Assisted in meeting agenda preparation and IT documentation Coordinated with external consultants for infrastructure and security-related tasks Administered Sucuri Admin Portal for web security and monitoring operations

Junior System Administrator at TekWissen ®, Sep 2022 - Aug 2025 · 3 yrs, Visakhapatnam, • Responded to internal service desk tickets, resolving hardware, software, and network issues within SLA. • Provided first-level support for Microsoft Office, email setup, printer issues, and corporate applications, including offline Office installations. • Installed, configured, and deployed new workstations for employees during onboarding processes. • Managed Active Directory accounts including password resets, user creation, group policy assignments, and deactivations. • Maintained detailed support documentation in ServiceNow and ensured SLA compliance on all tickets. • Supported offboarding by deactivating user accounts, coordinating with inventory teams, and asset collection. • Escalated advanced issues to Level II Support and collaborated on long-term resolutions. • Updated internal documentation and educated end-users on IT tools, systems, and security best practices.