Headline

Strategy and Delivery Leader | AI Transformation | Cloud, Digital, Applications | Business Development/Sales/Account Management | DevOps, Automation, Process Expert | Mentoring | Governance | Customer Success Management

About

Quick Starter, Servant Leader, Thought Leader, Enthusiastic, Challenging, Self Driven, Innovative thinker who likes to Understand the game, Play to the Potential, Enjoy the process & Constantly Keep Learning and Growing !! I Specialize in IT Strategy, Project Planning & Execution, Agile Delivery, Digital transformation and cross-functional team leadership. My expertise includes: ✔ Managing end-to-end IT Project Lifecycles (Initiation to Closure). ✔ Driving Digital Transformation initiatives. ✔ Ensuring Seamless Delivery of Complex IT solutions in Agile way. ✔ Collaborating with stakeholders to align IT with Business goals. *Skills & Specialities* - Customer Engagement and Success Management - Strategy , Leadership, Business Analysis, Architecture - Stakeholder Management ( Partners, Vendors, Suppliers) - Business Development ( RFP, Pre-sales, Marketing, Sales) - Program/Project Management E2E, Product Management, People Management, Process Management - Service Delivery and Operations, Engineering/Build - Agile Methodologies, SAFe (Scaled Agile) - Quality, Security and Compliance Management ( Qualification/Validation - FDA, ISO-QMS/ISMS, CMMI, GDPR) - Business Analysis, Requirement gathering, Project Planning using MS Project, Microsoft Office Tools (Excel, PowerPoint, Word) - ITIL/ITSM-Change, Incident, Problem Management, Asset(CMDB), Knowledge Management - Design and Build, Ops, Transition, Troubleshooting, Performance Tuning ( Web, Portal/Content, eCommerce, Cloud) - Cloud: Cloud Solutions, Cloud Migrations, Cloud Delivery, Cloud Transition, Cloud Operations, Cloud Advisory, Consulting - Digital Transformation ( Business Model, Process Mapping, Culture and Domain) **Technology Expertise** • Web Development - Java, VB, .NET • Web and Application Servers-Apache, Tomcat, Weblogic, Jboss, Websphere, IIS, Glassfish • Operating Systems-Solaris, Unix, Linux, Windows • Portal and Content management technologies-Opentext Portal(VAP), Opentext Web Experience • Scripting- C, C++, Perl, Powershell, Python • Cloud and Collaboration Technologies-AWS, Microsoft Azure, Sharepoint, O365, M365 Copilot • DevOps Tools-CVS, GIT, Jenkins, Apache Ant, Maven, Chef, Jira, HP QC/ALM • Project Management Tools-MS Project, MS Office Suite, ServiceNow, JIRA, Trello • AI - Artificial Intelligence ( Machine Learning, LLM, Generative AI) • Blockchain **Certifications** ITIL, PRINCE2 Practitioner, PMP, Weblogic, ISO-QMS Auditor, Agile Scrum Master, DevOps, Blockchain, Metaverse, SAFe(Product Owner/Product Manager), Digital Consultant(German Business School), CEN

Location

Bengaluru

AI stack

claude

codex

gemini

n8n

openai

Adobe Firefly

Work experience

Senior Group Manager at Wissen Digital, Apr 2026 - Present · 7 mos, Bangalore Urban, Karnataka, India, Driving Business Growth through Strategy & Execution ( AI, Cloud, Digital, Applications) Business Development and Account management Support for multi-million-dollar Strategic Accounts

Delivery Leader/Program Manager (Cloud, M365, Infra, Digital, AI, Automation) at T-Systems ICT India at T-Systems ICT India Pvt. Ltd., May 2016 - Mar 2026 · 9 yrs 11 mos, Bangalore-India, Program/Project Management ( Dev, Infra, Cloud, Digital Transformation, AI, Automation, Blockchain) Service Delivery/Landscape Management - Applications, Infrastructure Platforms, Cloud Services ( Web, Portals, Sharepoint, O365, IaaS/PaaS/SaaS) Customer Engagement and Customer Success Management People/Team Management ( Building Teams in India - Aligning with Global Teams across World - US, EMEA, Asia, Middle East ) Cloud - Build/Operations/Migrations/Transition/Support ( Azure, AWS, GCP, Containers) Infrastructure Management ( Datacenter, Compute, Middleware, DB, Data Management) Quality, Security & Compliance ( Audits, ISO, FDA) Agile Management ( Scrum, Kanban), SAFe POPM Blockchain - POC/Development/Roll Out DevOps(GIT, JIRA, MAVEN, JENKINS, BAMBOO, CHEF, DOCKER, KUBERNETES, AWS, AZURE) Application Management ( Web Apps, Mobile Apps, Cloud Apps, Microservices) Process Management ( Define, Refine, Rollout, Improve) Mentoring, Coaching

Project Manager-Delivery and Operations at Wissen Infotech, Sep 2010 - Apr 2016 · 5 yrs 8 mos, Bangalore, Web Hosting, Enterprise Applications and Platforms, Web Delivery-Projects from End to End, Managing Day to Day Delivery and Operations for GE Healthcare Client following ITIL standards. Participate in Kick-Off meetings, Architecture Coaching Sessions and manage client projects (development, server build, migration, upgradation etc..) from Initiation to Transition ( Project Planning, Schedule, Cost Estimation, Allocation, Risks, Monitoring, Documentation/Reports) People management, Process Improvement, Driving Strategic Initiatives ( App2Cloud, DevOps, Next Gen SSO, Data Center Consolidation). Managing Project P&L and budget Drive/manage service quality and improvement of service delivery processes. ITIL V3 Certified, Certified PRINCE2 Practitioner. ISO QMS, CMMI internal auditor ensuring service quality for all the projects and deliverables. Seeking Opportunities and provide value additions , kick off initiatives and improvements ( simplification, speed, automation, transparency) Ensure positive CSAT and customer relationship is maintained. Performing Pre Sales activities ( RFP analysis, Prepare Proposal Document/PPT, Case Studies, Value Trends) and Support Sales team Creating a positive environment through leadership, coaching & mentoring

Technical Manager at Wissen Infotech, Jan 2010 - Aug 2010 · 8 mos, Bangalore, Managing and Leading Web Hosting, Enterprise Platforms(Portal, Content, eCommerce), Data and Quality Management teams working globally across US, FRANCE and India. People Management, Process Management, Driving Client Strategic Initiatives and Goals.

Technical Lead at Wissen Infotech, Apr 2008 - Dec 2009 · 1 yr 9 mos, Bangalore, Technical Lead for Enterprise Platform ( Vignette, ecommerce). Involved from Architecting, Designing, building, designing platform from scratch and involved in all phases of Validation/Qualification as per FDA guidelines. Contributed greatly to migrate from Paper work to HP QC test management tool by collaborating with Architects, Test Leads, Qualification Manager, Compliance team.

Education

Advanced Corporate Directorship Program (ACDP), Independent Director, ESG, Digital Director Program, Directors' Institute - World Council Of Directors

Master Degree - Digital Consultant, Digital Transformation, Strategy, Innovation, RWTH Aachen Business School - Germany