Headline

Sales Development Manager @ CallHippo | Driving GTM Strategy for India SMB & Mid-Market | Ex-Salesforce, WebEngage

About

I didn't start in SaaS. I started in hospitality — learning to read rooms, manage expectations under pressure, and make people feel heard before they'd said what they needed. Those instincts didn't leave when I moved into sales. They became the foundation of everything I do. Over the past 6 years, I've built outbound and inbound pipelines from scratch, led SDR teams across global markets, and developed the kind of process discipline that turns cold lists into consistent, qualified pipeline. At WebEngage, I built the SDR function from zero — hired and onboarded a team of 6, created the training programme, set up compensation structures tied to pipeline KPIs, and generated over $500K MRR USD in pipeline in a single year, the highest in company history. Two of the SDRs I developed were promoted to AE roles within 18 months. At Salesforce, I own outbound pipeline creation for mid-market accounts across US and APAC — booking 20+ qualified meetings per month and contributing to $1.2M ARR closure at 110% pipeline attainment across 3 quarters. What I bring to the table: → Outbound execution at scale — cold calling, email sequencing, LinkedIn outreach, event-based pipeline → SDR team leadership — hiring, onboarding, coaching, compensation design, and performance management → Process thinking — playbooks, objection handling frameworks, CRM discipline, and weekly reporting to leadership → A consultative instinct built long before I ever picked up a sales tool I'm building toward an Sales Leadership role — ideally at a company where sales is taken seriously and pipeline quality matters as much as quantity. If you're in SaaS sales, scaling a GTM team, or just want to talk pipeline generation — I'm always open to a conversation.

Location

Bengaluru

AI stack

claude

gemini

grok

meta

metaai

perplexity

Work experience

Sales Development Manager at CallHippo, Jul 2026 - Present · 5 mos, India, Leading a team of 6 SDRs driving outbound pipeline generation for the Indian market. >Own the end-to-end outbound process — from ICP definition and prospecting strategy to messaging, sequencing. >Manage and coach a team of 6 SDRs, driving team quota attainment through pipeline reviews, call/email audits, and ongoing skill development >Own outbound strategy for the India market — territory planning, ICP refinement, and channel mix (cold calling, email, LinkedIn, etc.) >Build and iterate on outbound playbooks, cadences, and messaging to improve connect rates, reply rates, and meeting-set-to-opportunity conversion >Partner with Sales, Marketing, and RevOps to align outbound motion with broader GTM strategy and target accounts

Enterprise Business Development Representative at Salesforce, Feb 2026 - Mar 2026 · 2 mos, Bengaluru, >Owned outbound pipeline creation for enterprise-market accounts across India— running cold calling campaigns, persona-based email sequences via Outreach, and LinkedIn outreach averaging 20+ qualified meetings booked per month. >Contributed to $1.2M ARR closure across 3 quarters at 110% pipeline attainment — built on sharp ICP targeting, disciplined daily outbound execution, and tight collaboration with AEs on qualification criteria. >Built and refined messaging frameworks and objection handling sequences by segment — tested variations weekly, iterating on connect-to-meeting and outreach-to-meeting conversion data. >Maintained Salesforce CRM and pipeline dashboards with full visibility across deal stages, activity logs, conversion rates, and pipeline sourced — reported weekly to sales leadership.

Business Development Representative at Salesforce, Aug 2025 - Feb 2026 · 7 mos, Bengaluru, Karnataka, India

Lead - Sales Development Representative at WebEngage, Mar 2023 - Sep 2025 · 2 yrs 7 mos, Bengaluru, >Built the SDR function from the ground up — onboarded, and scaled a team of 6 SDRs, created the full training programme covering outbound & inbound outreach, qualification frameworks, objection handling, and CRM discipline. >Generated $500K+ MRR USD in pipeline in a single calendar year — the highest in company history — through disciplined Inbound & outbound execution across APAC, MEA, and EU markets. >Achieved 25% meeting-to-opportunity conversion and a 30% uplift in annual pipeline targets through continuous playbook refinement, A/B testing of messaging sequences, and tight AE alignment on qualification criteria. >Reduced average SDR ramp time by 30% through a hands-on 90-day onboarding programme — live call shadowing, talk-track roleplay, messaging framework walkthroughs, and weekly performance check-ins. >Designed variable compensation plans tied to pipeline contribution and revenue influence — benchmarked against meetings booked, pipeline sourced, and MQL-to-SQL conversion, not activity volume. >Closed 5 SMB deals personally in an interim AE capacity averaging $18K ARR — giving credibility and specificity to coaching on qualification, discovery, and handoff. >Coordinated event-based meeting booking for field sales teams and partnered with Marketing and RevOps on lead quality, targeting strategy, and MQL-to-SQL improvement.

Sales Development Representative at WebEngage, Mar 2022 - Mar 2023 · 1 yr 1 mo

Sales Executive at Avathi, Jul 2021 - Jan 2022 · 7 mos, Bengaluru, Built sales pipeline from scratch at a lean startup — grew revenue by 20% in 6 months through high-volume cold calling, targeted outreach sequences, and disciplined CRM follow-up with zero existing process to inherit.

Senior Sales & Operations Executive at 365 Spaces, Oct 2020 - Jun 2021 · 9 mos, Managed B2B sales pipeline and day-to-day operations simultaneously — developed the process discipline, reporting rigour, and cross-functional collaboration skills that underpin how I lead teams today.

Education

Bachelor's of Hotel Management, M. S. RAMAIAH UNIVERSITY OF APPLIED SCIENCES