Technical Lead at Cognizant
Hybrid
Bachelor's degree, Mechanical Engineering
Anna University Chennai
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IT Service Management professional with 8 years of experience specializing in Major Incident Management, Problem Management, and Change Coordination. Proven track record in leading critical incident responses, driving root cause analysis, and managing change processes to ensure seamless IT service continuity and high availability. Adept at collaborating with cross-functional teams, facilitating communication among stakeholders, and implementing ITIL best practices to enhance operational efficiency and minimize business impact.
Bengaluru
gemini
ChatGPT
Microsoft Copilot
Technical Lead at Cognizant, Aug 2021 - Present · 5 yrs 2 mos, Hybrid
Senior Analyst at HCLTech, Apr 2020 - Aug 2021 · 1 yr 5 mos
Senior Associate at Tech Mahindra, Jan 2019 - Jan 2020 · 1 yr 1 mo
Associate at HCLTech, Dec 2016 - Dec 2018 · 2 yrs 1 mo
Bachelor's degree, Mechanical Engineering, Anna University Chennai