Headline

SRE & DevOps Leader | Architecting Scalable Infra @ Zepto | Ex-InMobi | Ex-OLA

About

I am a platform and reliability engineering leader with 12+ years of experience building high-performance, scalable, and observable systems across cloud-native environments. My work has consistently focused on improving service reliability, streamlining developer workflows, and driving automation at scale. At Zepto, I lead the Observability vertical within the Infra Platform team, where I drive organization-wide visibility, operational maturity, and platform resilience. I mentor a talented team of engineers, own the end-to-end observability strategy, and collaborate across product and engineering groups to deliver a unified, efficient, and cost-optimized telemetry ecosystem. Previously at InMobi, I played a key role in platform engineering and cloud automation—migrating services to GCP, enhancing Kubernetes deployment workflows, and strengthening multi-cloud reliability. My contributions in incident management, infrastructure automation, and cloud observability significantly improved service continuity and reduced operational overhead. Across roles, my mission has remained consistent: build reliable, observable, and scalable platforms that empower engineering teams, reduce toil, and drive business velocity. Always open to conversations around SRE, observability, platform engineering, cloud architecture, and AI-driven operations.

Location

Bengaluru

Work experience

Lead Engineer at Zepto, Feb 2025 - Present · 1 yr 8 mos, Bengaluru, Karnataka, India, Currently leading the Observability vertical within Zepto Infra Platform team, driving platform reliability and visibility across the entire organization. Managing a growing team of engineers focused on building scalable and efficient observability solutions. Key Responsibilities: 1) Team leadership with a focus on people development, mentoring, and performance management. 2) Driving sprint planning, retrospectives, and quarterly road-mapping for the Observability track. 3) Cross-functional collaboration with application, and product teams to define and deliver platform capabilities. 4) Ownership of end-to-end observability strategy, ensuring high availability and performance across environments. 5) Budget and resource allocation, optimizing TCO for observability and telemetry stacks. Strategic Initiatives & Projects: 1) Centralized Observability Stack: Consolidated fragmented telemetry systems into a unified LGTM-based observability platform. 2) Application profiling at scale using Grafana Pyroscope to reduce performance bottlenecks and drive CPU/memory optimization 3) In-House APM: Rolled out OpenTelemetry auto-instrumentation across microservices, reducing reliance on third-party agents. 4) SLI/SLO Framework: Implemented org-wide service-level indicators/objectives to track and improve reliability. 5) TCO Analysis: Established cost Observability for every Observability stack to ensure sustainable growth and transparency. 6) Alert as Code: Standardized alerting configurations using GitOps principles, enabling consistent, audit-friendly alert routing across AWS and Kubernetes workloads. 7)SRE Agent (MCP): Built an in-house agentic AI workflow combining Grafana MCP, New Relic MCP, LLMs, and Slack for incident debugging automation.

Lead Engineer at InMobi Advertising, Mar 2024 - Feb 2025 · 1 yr, Bengaluru, Karnataka, India, Key Responsibilities: - Platform Engineering: Developed and implemented innovative tools to streamline application team workflows and improve efficiency. - Team leadership with a focus on people development, mentoring, and performance management. - Driving sprint planning, retrospectives, and quarterly road-mapping Strategic Initiatives & Projects: - Error Tracking: Established a self-hosted Sentry instance to monitor and track errors, enabling proactive issue resolution. - AI Self-Service: Created an AI bot to provide self-service support for common use cases, reducing support ticket volume and improving user experience. - Developer Experience Enhancement: Integrated Jira products to track DORA metrics and implement SDLC checks, empowering developers to improve their productivity and deliver high-quality code. - Helmify: Centralized commonly used templates as charts using Chartmuseum, streamlining chart management and enhancing deployment efficiency. - Ingress Cost Reduction: Achieved significant cost savings by transitioning from L4 (Contour) to L7 (GCLB) load balancers, optimizing ingress performance and reducing expenses.

Site Reliability Engineer (SDE 3) at InMobi Advertising, Mar 2022 - Mar 2024 · 2 yrs 1 mo, Bangalore, Key Responsibilities: - Platform Engineering: Developed and implemented innovative tools to streamline application team workflows and improve efficiency. - Automation: Assessed and automated recurring tasks to reduce manual effort and minimize errors. - Cloud Troubleshooting: Troubleshot and resolved complex issues across Azure, GCP, and AWS cloud environments. - Incident Management: Managed incidents effectively across multiple cloud platforms to ensure service continuity. - Programming Proficiency: Strong in Python and Bash for scripting and automation. Strategic Initiatives & Projects: - GCP Infrastructure Migration: Led a comprehensive project to migrate the Glance Business Unit's services and data to GCP, optimizing infrastructure and improving performance. - Kubernetes Deployment Automation: Implemented Argo CD to automate Kubernetes deployments, ensuring consistency and reliability. - Canary Deployment Strategy: Designed and implemented a deployment strategy for a critical application using canary deployments, combined with continuous verification, to ensure gradual rollouts and minimize risks during updates. - IaC Tool Development: Created a platform tool to facilitate Infrastructure as Code (IaC) deployments using the GitOps methodology, promoting version control and collaboration. - Secure Access Management: Set up Teleport to establish secure system login and access management practices. - Observability Stack Management: Deployed an observability stack (Grafana, Prometheus/Thanos, Loki, Tempo) to gain deep insights into application performance and identify potential issues. - Centralized Observability: Implemented OTEL as a centralize agent for the observability stack, improving data collection and analysis.

Site Reliability Engineer (SDE 2) at InMobi Advertising, Jul 2020 - Mar 2022 · 1 yr 9 mos, Bengaluru, Karnataka, India, Key Responsibilities: - Platform Engineering: Developed and implemented innovative tools to streamline application team workflows and improve efficiency. - Automation: Assessed and automated recurring tasks to reduce manual effort and minimize errors. - Cloud Troubleshooting: Troubleshot and resolved complex issues across Azure, GCP, and AWS cloud environments. - Programming Proficiency: Strong in Python and Bash for scripting and automation.

Senior Devops Engineer at Bounce, Dec 2019 - Jun 2020 · 7 mos, Bangalore, - Automated daily recurring tasks to enhance efficiency. - Dockerize applications and migrated them to the ECS environment. - Implemented security measures at both the application and infrastructure levels. - Set up Jenkins pipelines for production application deployments. - Created ECS environments from scratch, Dockerize applications, and completed migration. - Deployed and configured an ELK stack for centralized logging and monitoring.

Devops Engineer at Ola (ANI Technologies Pvt. Ltd), Mar 2018 - Dec 2019 · 1 yr 10 mos, Banglore, Key Responsibilities: - Collaborated with the development team on deployments and troubleshooting. - Automated daily tasks to improve operational efficiency. - Integrated new technologies into the existing tech stack. - Developed automation scripts in Python and wrote Terraform code for infrastructure setup. - Managed CI/CD workflows using Jenkins. Projects Completed: - Built infrastructure from the ground up in the Azure environment. - Developed cost-effective infrastructure setups for another Business Unit on both AWS and Azure. - Designed and implemented an architectural performance testing environment to ensure infrastructure scalability.

Senior System Engineer | Devops Operations at HostDime India, May 2016 - Mar 2018 · 1 yr 11 mos, Trivandrum, - Troubleshooting Level 3 Linux system,kernel issues - Troubleshooting Level 3 Webserver issues (Apache,Nginx) - Dealing with P0, P1 issues like server crash, hacks, attacks, spamming, phishing, etc - Implementation and Administration of Internal Systems - Application deployments and System Integration tasks (Mainly OpenSource) - Performing Server Upgrades, Patches, Security fixes - Migration of data’s securely between Data centers using automated Scripts - Automation tasks in servers by writing scripts in bash and python - AWS cloud operations - VM Deployments and application status checks validations

Datacenter Operations Engineer at HostDime India, Jun 2015 - Apr 2016 · 11 mos, On-site, - Server Build - Hardware Troubleshooting - OS Installations and Configurations - Data Migration from Servers - Disk Management - Network management with physical switches and routers

Jr. System Engineer at HostDime India, Jun 2014 - Jun 2015 · 1 yr 1 mo, Trivandrum, - Responsible for the day to day monitoring of Linux and Windows Servers. - Fix Webserver issues (Apache, IIS) issues reported by clients. - Administration of Internal Systems. - Application deployments for internal use (mainly OpenSource) - Track server Abuses and takes necessary actions to stop it. - Deliver assigned system integration tasks on time. - Performing Server Upgrades, Patches, Security fixes. - Migration of data’s securely between Datacentres. - Study on the feasibility of new systems and its Deployments. - Hands on experience in building servers based on customer requirement. - Hands on experience in setting up rack servers and bring them online.

Education

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Cochin University of Science and Technology