---
title: "Sowmya L - Technical Support Engineer in Greater Bengaluru Area | Tal"
description: "Meet Sowmya L, Technical Support Engineer at Automation Anywhere based in Greater Bengaluru Area. AI stack includes claude code, claude, and deepmind."
image: "https://tal.club/meet/sowmya-l/share-image"
---

# Sowmya L on Tal

## Headline

Technical Support Engineer at Automation Anywhere

## About

Experienced Technical Support Engineer with 4 plus years in the IT industry, providing end\-to\-end technical assistance through chat and case\-based support\. Skilled in API troubleshooting, SQL, networking, Robotics process automation, Document Automation and AWS fundamentals, with a strong ability to diagnose, resolve, and communicate technical solutions effectively\. I actively contribute to the knowledge base \(KB\) documentation, ensuring reusable, high\-quality technical content that enhances customer self\-service and reduces resolution time\. Known for maintaining a customer\-first approach, collaborating cross\-functionally, and driving consistent improvements in service quality and operational efficiency\. Passionate about continuous learning, automation, and using technology to deliver seamless customer experiences\.

## Location

Greater Bengaluru Area

## AI stack

claude code

claude

deepmind

gemini

openai

ChatGPT

## Work experience

Technical Support Engineer at Automation Anywhere, Apr 2025 \- Present · 1 yr 6 mos, Bengaluru

Associate Technical Support Engineer at Automation Anywhere, Jan 2023 \- Present · 3 yrs 9 mos, Bengaluru, Karnataka, India

Trainee \- Associate Technical Support Engineer at Automation Anywhere, Mar 2022 \- Dec 2022 · 10 mos, Bengaluru, Karnataka, India

## Education

B\.tech, Electronics and communicaion, New Horizon College of Engineering

[View the original profile](https://tal.club/meet/sowmya-l)

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