Headline

Product Manager – AI & HealthTech | ₹100+ Cr Impact | Scaled 2M+ Users | LLM/RAG Applications | IIM Visakhapatnam | Open to PM and Senior PM Roles

About

https://sourav-verma.github.io/ 👤 About I build AI-powered products that make healthcare simpler and smarter for millions. Currently driving ₹100+ Cr ARR across HealthTech platforms at Visit Health, with 8 years of experience spanning AI/LLM applications, marketplaces, and enterprise SaaS. 🎯 WHAT I DELIVER: • AI Product Strategy: Launched LLM-powered adjudication engine reducing claim approval from 16 hours to <10 seconds (99.9% improvement) • 0→1 Product Launches: Built Chronic Disease Management platform from scratch to 20k+ active users with 40% MoM growth • Revenue Scale: Grew B2C healthcare marketplace to ₹48 Cr ARR through experimentation-led discovery & routing optimizations • Enterprise Automation: Reduced client onboarding from 4 days to 30 minutes using no-code workflow automation (90% cost reduction) • User Engagement: Increased LTV retention by 14% through gamified rewards ecosystem with multi-channel journey analytics 🛠 MY TOOLKIT: Product: Product Strategy, Roadmaps, GTM, PLG, 0→1 Launches, A/B Testing, RICE Prioritization AI & Data: Generative AI, LLMs, RAG Architectures, Prompt Engineering, SQL, Python, Snowflake Analytics: Mixpanel, Amplitude, Experimentation Frameworks, Customer Journey Analytics Domain: HealthTech, InsureTech, B2C Marketplaces, B2B SaaS, FHIR, HL7, Agile, Scrum 📈 CAREER HIGHLIGHTS: • ₹100+ Cr (~$12M+) cumulative business impact across AI healthcare & enterprise platforms • 70% straight-through processing enabled by AI instant adjudication engine • INR 25 Cr annual savings at Swiggy through automated refund rules engine • Scaled products serving 100k+ users across Tier 1, 2, 3 cities in India 🎓 EDUCATION: MBA, Indian Institute of Management (IIM) Visakhapatnam – 2025 B.Tech, Computer Science & Engineering, BPUT Rourkela – 2017 💡 PRODUCT PHILOSOPHY: "Product management is a mindset, not just a role." I believe innovation happens where curiosity, empathy, and rapid experimentation meet. I thrive in collaborative, multi-disciplinary teams building products with a "what if?" mindset. 📍 BASED IN: Noida, India 🔍 OPEN TO: Senior Product Manager / Group Product Manager roles (IC or light people management) 🌐 PREFERRED LOCATIONS: Bengaluru, Mumbai, Gurgaon, Noida, Remote (open to partial US/EU overlap) ⚡ NOTICE PERIOD: 60 days (negotiable to 45 days) 📩 LET'S CONNECT: Excited about AI-based products, HealthTech solutions at scale, or digital transformation? Let's swap stories! Email: saurav.verma72@gmail.com LinkedIn: linkedin.com/in/geeksrv Portfolio: tinyurl.com/sourav-verma-product-portfolio

Location

Noida

AI stack

cursor

opencode

Work experience

Product Manager at Visit Health, May 2022 - Present · 4 yrs 4 mos, Noida, Uttar Pradesh, India, Product Manager – AI & New Initiatives Own product strategy and roadmap across AI adjudication systems, Chronic Disease Management (CDM), OPD products, enterprise SaaS platforms, and B2C healthcare marketplace serving 100k+ users generating ₹100+ Cr ARR. KEY IMPACT: • Launched AI Adjudication Engine (0→1) reducing insurance approval TAT from 16 hours to <10 seconds (99.9% improvement), enabling 70% straight-through processing • Scaled B2C healthcare marketplace to ₹48 Cr ARR by designing integrated Marketplace Flywheel (meds, diagnostics, consults) through improved discovery algorithms and experimentation-led growth • Unlocked ₹35 Cr+ incremental ARR through strategic GTM integrations with Tier-1 Vision partners (Lenskart, Titan), improving cart conversion by 10% • Built no-code enterprise configuration platform reducing onboarding from 4 days to 30 minutes, cutting implementation cost by 90% • Built and scaled AI CDM platform to 20k+ active users with 40% MoM growth through persona-driven design, iterative Agile delivery, and habit-loop engagement model • Increased customer LTV retention by 14% by launching gamified rewards ecosystem with automated multi-channel engagement (SMS, Email, WhatsApp, Push) based on journey analytics • Drove 40% increase in voluntary policy purchases by enhancing insurance portal ecosystem and pioneered global policy enrollment product for international expansion • Expanded dental service accessibility across Tier 1, 2, 3 cities with AI-driven pre-authorization workflow driving 60% adoption increase

Technical Consultant - No Code Platform at Decisions, Aug 2021 - May 2022 · 10 mos, Hyderabad, Telangana, India, Built workflow automation platforms for enterprise clients using no-code architecture, delivering digital transformation solutions. KEY IMPACT: • Architected voucher distribution system processing $12M+ in Tasmanian Government benefits, increasing program adoption by 4% through automated voucher processing and distribution • Developed automated Sales Ticket Management System for 2U improving lead-to-sales conversion by 8% and sales target achievement by 30% by streamlining lead routing and follow-up processes • Delivered 96% reduction in client setup time through no-code enterprise onboarding automation (4 days → 30 minutes)

Process Automation Analyst at Swiggy, Jan 2018 - Aug 2021 · 3 yrs 8 mos, Bangalore, Developed internal automation platforms improving operational efficiency for large-scale support and operations under Center of Excellence (CoE). KEY IMPACT: • Built automated refund rules engine generating ₹25 Cr (~$3M) annual savings, reducing manual refund processing by 70% and saving ₹2 per order • Owned product lifecycle for 'Resolute' internal platform boosting operational efficiency by 40% for 2K+ daily active users by unifying KMS, dashboards, and forms into single web application • Implemented gamification features improving employee engagement and productivity by 30% across 8 operational departments with real-time dashboards and leaderboards • Improved first-call resolution by 20% in contact center through interactive Decision Tree tool rollout, reducing ticket escalations by 25% • Hired, trained, and mentored junior team members

Education

Master of Business Administration - MBA, Indian Institute of Management Visakhapatnam

Bachelor of Technology, Computer Science, Biju Patnaik University of Technology, Odisha