Products, Growth & Customer Exp | Microsoft | ISB | IE Business School | YIF | IITK

Bengaluru, Karnataka, India

Remote

Bengaluru, Karnataka, India

New Delhi, Delhi, India

Greater Delhi Area

Hyderabad Area, India

Mumbai Metropolitan Region







Master of Business Administration - MBA, Business Administration and Management, General
Indian School of Business

Master of Business Administration - MBA (Exchange Student), Information Technology
IE Business School
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With over nine years of experience in product management, I am passionate about creating innovative and impactful solutions that meet the needs and aspirations of millions of users. I have worked on mass-consumer products in the education and fashion sectors, and am now building enterprise search at Microsoft. My core competencies include product development, product launches, user research, team management, market research, and data analysis. I have successfully launched and scaled several products, such as Harappa Education's online learning platform, Flyrobe's rental fashion app, and Next Education's digital curriculum for the pre-primary age-group. My mission is to leverage my skills, education, and expertise to create products that empower people and organizations to achieve their goals and potential.
Bengaluru
claude code
cursor
elevenlabs
github copilot
mcp
Microsoft Copilot
Senior Product Manager at Microsoft, Mar 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India
Master (Faculty) at Masters' Union, Apr 2023 - Jul 2024 · 1 yr 4 mos, Remote, Faculty for the Product Management BootCamp. Helping PM aspirants achieve their career goals.
Product Manager II at Microsoft, Aug 2022 - Mar 2025 · 2 yrs 8 mos, Bengaluru, Karnataka, India, Building M365 Copilot & Search
Senior Manager, Strategic Initiatives at Harappa Education, May 2020 - May 2021 · 1 yr 1 mo, New Delhi, Delhi, India
Senior Product Manager at Harappa Education, Jul 2019 - Apr 2020 · 10 mos, Greater Delhi Area
Product Manager at Next Education India Pvt Ltd, Nov 2016 - May 2019 · 2 yrs 7 mos, Hyderabad Area, India, - Managed end-to-end product cycle for two verticals - educational products related to pre-primary age group (~$10 million annual revenue) and visual arts (new product). Products include textbooks, digital classrooms, resource kits, and augmented reality apps. - Onboarded 2500 affordable private schools through conceptualizing a leaner product after conducting extensive market research for the pre-primary age-group. - Researched on best curriculum practices internationally to develop and launch a unique Visual Arts curriculum for primary grades in India where none existed before. - Led the ideation, development, and launch of online training courses for 3000+ untrained preschool teachers.
Product Manager & Head of Customer Experience at Flyrobe, Sep 2015 - Oct 2016 · 1 yr 2 mos, Mumbai Metropolitan Region, Led a team of developers and UI designers through product development sprints - Determined features in the sprint and managed the timelines - Prepared product requirement documents and wireframes - Managed rigorous testing of the final product Responsible for the conversion funnel of the Android App - 1,50,000 total installs, 5000 weekly active users, 500 weekly transacting users - Achieved industry standard conversion rates of 3% (launched to order placed) Conceptualised and executed innovative product launch campaigns - Generated highest organic reach on social media platforms. For instance the #LiveSocial campaign for Website & Android app launch reached out to 40,000 people organically in a week Set up the customer care department - Set up protocols and communication processes for different customer touch points - Effectively resolved customer issues to maintain positive image of the company - Ensured a Google Play store rating of 4.2 (out of 5) over 1500 ratings
Master of Business Administration - MBA, Business Administration and Management, General, Indian School of Business
Master of Business Administration - MBA (Exchange Student), Information Technology, IE Business School