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Sourav Dey

Principal Product Manager at Candescent | Fintech & Digital Banking Product Strategy

Bengaluru

7+ years of work experience

Candescent
Sep 20263 mosPresent

On-site

Candescent
Sep 20251 yr 1 moSep 2026

Hybrid

BharatPe
Aug 20241 yrJul 2025

Gurugram, Haryana, India

Lendingkart
Oct 20221 yr 11 mosAug 2024

Bengaluru, Karnataka, India

- Spearheaded the ideation, wire-framing, development and launch of a new financial growth product, Personal Loan, orchestrating its successful launch. - Achieved over 620Cr+ disbursal till date and attracted an impressive 110K monthly unique applications through strategic implementation of user stories and customer journey mapping. - Crafted & executed a comprehensive Go-To-Market strategy, driving the Personal Loan product's growth from 0-1 to 1-10X, while defining & tracking key metrics. - Managed the (Loan Origination Service) LOS product and website journey for Personal Loans, optimizing user journeys & top-of-the-funnel customer sourcing through various channels and leveraging key metrics such as CAC, DAU, TAT, etc. - Launched 'Referrals', 'Rewards' and 'Pre-Approved Offers', to improve brand loyalty, increasing user acquisition by 15% and user retention by 12%. - Led a cross-functional team of 7, including Product Managers, Business Analyst & Designers, to launch the 'Personal Loan' product on time & under budget. - Managed the (Loan Management Service) LMS product ('Collections', 'Payments', 'Renewals') & self serve customer journey for Business Loans, optimizing user journeys & customer retention through various channels & leveraging key metrics. - Utilized data-driven insights from user research & A/B testing to optimize product performance and develop customer solutions, boosting user retention by 24%. - Identified various customer drop off points with the help of a customer journey map and product KPIs and identified opportunities and oversaw the development of enhancements improving the self serve rate from 10% to 21%. - Reduced DPD 30/ 60/ 90 by 8%/ 7%/ 4% respectively and NPA by 1.2% by developing and launching an in-house 'collections' feature in the LMS product. - Collaborated with the operations team to identify and validate hypotheses, enhancing operational efficiency and performance metrics.
Sprinklr
Jun 20211 yr 3 mosAug 2022

Gurugram, Haryana, India

- Owned the CRM SaaS product Modern Care® for Samsung, overseeing the product life cycle, product roadmap ownership and prioritization, go-to-market strategy, and stakeholder management. - Conceptualized, developed, launched and enhanced Modern Care® - chatbot integration for website, improving NPS by 7% and reducing TAT by 15% per case. - Worked on product roadmaps and AOP planning by performing in-depth research to identify and track key metrics to foster continuous product improvement. - Conducted market analysis and competitor analysis for Modern Care®, informing product positioning and differentiators, resulting in a 15% increase in adoption. - Collaborated with engineering team consisting of 7 developers and 2 QA and 2 UI/UX designers to develop, test, and launch multiple key product features.
Accelya Group
Apr 20192 yrs 3 mosJun 2021

Mumbai, Maharashtra, India

- Managed the financial accounting and payments product, Revera®'s 'Agreement,' 'Contract,' 'Invoice' and 'Payments' modules, ensuring product feature ownership, adoption, and roadmap prioritization. - Led the ideation and execution of an AI/ML-powered OCR system tailored for airline contracts and invoices, resulting in a surge of 16% in user acquisition. - Developed an Internal Risk Management Platform from scratch, defining product vision, long term strategy, partnering with cross-functional teams, defining and executing roadmap, achieved 16% fraud reduction. - Launched features like customizable workflows and an in-app language identifier and translator, boosting user engagement by 12%. - Participated in agile development processes, contributing to sprint planning, grooming and review meetings.

Sourav’s AI Stack

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Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA, Marketing

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

20172 yrs2019
Kalinga Institute of Industrial Technology, Bhubaneswar

Bachelor of Technology - BTech, Mechanical Engineering

Kalinga Institute of Industrial Technology, Bhubaneswar

20094 yrs2013

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Sourav Dey on Tal

Headline

Principal Product Manager at Candescent | Fintech & Digital Banking Product Strategy

About

A goal-oriented professional and an ex-Co Founder with extensive experience as a Principal Product Manager spanning more than 10 years, I have a proven track record of driving product strategy and innovation. My expertise in leading cross-functional teams to deliver impactful products aligns with my passion for creating solutions that meet user needs and business goals.

Location

Bengaluru

AI stack

claude code

claude

cursor

deepseek

Work experience

Principal Product Manager at Candescent, Sep 2026 - Present · 3 mos, On-site

Lead Product Manager at Candescent, Sep 2025 - Sep 2026 · 1 yr 1 mo, Hybrid

Senior Product Manager at BharatPe, Aug 2024 - Jul 2025 · 1 yr, Gurugram, Haryana, India

Senior Product Manager at Lendingkart, Oct 2022 - Aug 2024 · 1 yr 11 mos, Bengaluru, Karnataka, India, - Spearheaded the ideation, wire-framing, development and launch of a new financial growth product, Personal Loan, orchestrating its successful launch. - Achieved over 620Cr+ disbursal till date and attracted an impressive 110K monthly unique applications through strategic implementation of user stories and customer journey mapping. - Crafted & executed a comprehensive Go-To-Market strategy, driving the Personal Loan product's growth from 0-1 to 1-10X, while defining & tracking key metrics. - Managed the (Loan Origination Service) LOS product and website journey for Personal Loans, optimizing user journeys & top-of-the-funnel customer sourcing through various channels and leveraging key metrics such as CAC, DAU, TAT, etc. - Launched 'Referrals', 'Rewards' and 'Pre-Approved Offers', to improve brand loyalty, increasing user acquisition by 15% and user retention by 12%. - Led a cross-functional team of 7, including Product Managers, Business Analyst & Designers, to launch the 'Personal Loan' product on time & under budget. - Managed the (Loan Management Service) LMS product ('Collections', 'Payments', 'Renewals') & self serve customer journey for Business Loans, optimizing user journeys & customer retention through various channels & leveraging key metrics. - Utilized data-driven insights from user research & A/B testing to optimize product performance and develop customer solutions, boosting user retention by 24%. - Identified various customer drop off points with the help of a customer journey map and product KPIs and identified opportunities and oversaw the development of enhancements improving the self serve rate from 10% to 21%. - Reduced DPD 30/ 60/ 90 by 8%/ 7%/ 4% respectively and NPA by 1.2% by developing and launching an in-house 'collections' feature in the LMS product. - Collaborated with the operations team to identify and validate hypotheses, enhancing operational efficiency and performance metrics.

Product Manager at Sprinklr, Jun 2021 - Aug 2022 · 1 yr 3 mos, Gurugram, Haryana, India, - Owned the CRM SaaS product Modern Care® for Samsung, overseeing the product life cycle, product roadmap ownership and prioritization, go-to-market strategy, and stakeholder management. - Conceptualized, developed, launched and enhanced Modern Care® - chatbot integration for website, improving NPS by 7% and reducing TAT by 15% per case. - Worked on product roadmaps and AOP planning by performing in-depth research to identify and track key metrics to foster continuous product improvement. - Conducted market analysis and competitor analysis for Modern Care®, informing product positioning and differentiators, resulting in a 15% increase in adoption. - Collaborated with engineering team consisting of 7 developers and 2 QA and 2 UI/UX designers to develop, test, and launch multiple key product features.

Product Manager at Accelya Group, Apr 2019 - Jun 2021 · 2 yrs 3 mos, Mumbai, Maharashtra, India, - Managed the financial accounting and payments product, Revera®'s 'Agreement,' 'Contract,' 'Invoice' and 'Payments' modules, ensuring product feature ownership, adoption, and roadmap prioritization. - Led the ideation and execution of an AI/ML-powered OCR system tailored for airline contracts and invoices, resulting in a surge of 16% in user acquisition. - Developed an Internal Risk Management Platform from scratch, defining product vision, long term strategy, partnering with cross-functional teams, defining and executing roadmap, achieved 16% fraud reduction. - Launched features like customizable workflows and an in-app language identifier and translator, boosting user engagement by 12%. - Participated in agile development processes, contributing to sprint planning, grooming and review meetings.

Education

Master of Business Administration - MBA, Marketing, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Technology - BTech, Mechanical Engineering, Kalinga Institute of Industrial Technology, Bhubaneswar