Headline

Product Manager at Trackerwave | Driving Customer Success, Delivery, and Seamless IoT & SaaS Integrations | Ex-Zanec, Ex-CyberLiver, Digital Therapeutics.

About

As a Product Manager with 8+ years of expertise in IoT, customer management, and project implementation, I bring a strong combination of technical proficiency and customer-focused strategies. Beginning my career as a Customer Service Representative, I honed my skills in resolving technical issues and delivering tailored solutions, which paved the way for my transition into a System Admin role, where I ensured smooth software deployments, seamless customer onboarding, and IoT system integration. In my most recent role, I successfully commercialized innovative SaaS, IoT, and SaMD products, onboarding a substantial global user base and achieving high customer satisfaction. Having served customers across the globe, I have extensive experience managing CRM systems, driving product adoption, and enhancing customer experiences. Passionate about streamlining processes and delivering impactful outcomes, I thrive in roles focused on logistics, supply chain, and cutting-edge solutions in SaaS, IoT, and SaMD technologies.

Location

Bengaluru

AI stack

claude

deepseek

gemini

perplexity

ChatGPT

ChatGPT Images

Work experience

Product Manager at Trackerwave, Mar 2025 - Present · 1 yr 8 mos

Customer Experience Manager || Quality Assurance Lead at CyberLiver Limited, Dec 2020 - Feb 2025 · 4 yrs 3 mos, Greater London, England, United Kingdom

Customer Experience Manager at ZANEC inc, Dec 2020 - Feb 2025 · 4 yrs 3 mos, Bengaluru, Karnataka, India

System Engineer at JSD Technologies, May 2019 - Nov 2020 · 1 yr 7 mos, Bangalore Urban, Karnataka, India