---
title: "Sourabh Narula - Senior Relationship Manager in Greater Delhi Area | Tal"
description: "Meet Sourabh Narula, Senior Relationship Manager | Project Management | Client Delivery | Stakeholder Management | 8+ Yrs Leading Cross-Functional Programs based in Greater Delhi Area."
image: "https://tal.club/meet/sourabh-2/share-image"
---

# Sourabh Narula on Tal

## Headline

Senior Relationship Manager \| Project Management \| Client Delivery \| Stakeholder Management \| 8\+ Yrs Leading Cross\-Functional Programs

## About

Results\-oriented professional with 8\+ years managing complex client programs at the intersection of technology and business outcomes\. At Kenscio, I lead end\-to\-end project delivery for enterprise marketing automation implementations \- coordinating internal teams, managing client stakeholders, and driving measurable improvements in retention and ROI\. I bring structured thinking to ambiguous problems: I've managed onboarding programs across 30\+ enterprise accounts, reduced churn through process redesign, and acted as the primary bridge between technical teams and business stakeholders\.

## Location

Greater Delhi Area

## Work experience

Senior Relationship Manager at Kenscio, Jun 2023 \- Present · 3 yrs 1 mo, Bengaluru, Karnataka, India, Led end\-to\-end delivery of digital marketing automation projects for 15\+ enterprise clients, managing timelines, stakeholder communication, and cross\-functional teams\.

Assistant Manager at Kenscio, Jun 2018 \- May 2023 · 5 yrs, Oversaw customer lifecycle programs as strategic projects, from initiation to execution, improving client retention\. Developed data\-driven workflows to optimise onboarding and engagement, reducing churn and increasing ROI for enterprise clients\.

Account Manager at Encore Capital Group, Feb 2016 \- May 2018 · 2 yrs 4 mos, Gurugram, Haryana, India

Process Associate at IGT Solutions, Jun 2015 \- Jan 2016 · 8 mos, Gurugram, Haryana, India

[View the original profile](https://tal.club/meet/sourabh-2)

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