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Soumyajyoti Ghosh

Senior Manager Automation

Kolkata

6+ years of work experience

Dollar Industries Ltd
Aug 20241 yr 11 mosPresent

Kolkata, West Bengal, India

Infosys Limited
Feb 20222 yrs 6 mosJul 2024

Pune District, Maharashtra, India

Service Manager DDE Heineken Account, DMS-SFA Consultant, Implementation Specialist
Infosys Ltd., Pune
Feb 20222 yrs 6 mosJul 2024

Steered the successful roll-out of the Heineken Project. Oversaw service, testing of DMS SFA, DMS implementation process, and invoice for clients. Involved in resource allocation, risk management, and business continuity planning. Facilitated daily stand-up meetings as per Agile methodology. Led the implementation of 400+ DMS, 1000+ SFA, and 60 Sub-D Mobile applications developed by EdgeVerve. Successfully implemented Jira Integration and ServiceNow, which reduced 30% of work for the development team and BA; met over 96% SLAs by implementing the monitoring process of ServiceNow.
Century Plyboards (I) Limited
May 20201 yr 10 mosFeb 2022

Kolkata, West Bengal, India

Century Plyboards (I) Ltd., Kolkata
May 20201 yr 10 mosFeb 2022

Spearheaded the implementation and support of over 400 SFA applications for the Panel Division. Built & strengthened vendor relationships, monitored vendor invoicing, and engaged as a key techno-functional member in developing new features for the SFA system. Managed the integration of SFA system. Automated SMS notification on lead maturity, customer, and the company’s sales executive.

Education

Assam University

B.A, Economics

Assam University

19963 yrs1999

B.A; s, Economics; Philosophy; General Science, Social Studies, Advance Mathematics

Assam University Silchar

19963 yrs1999

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Soumyajyoti Ghosh on Tal

Headline

Senior Manager Automation

About

Seasoned project manager with over 20 years of experience in DMS product development, implementation, and quality assurance. Proficient in ITSM, Agile, and Scrum processes, I excel in creating and evaluating flowcharts, timetables, and comprehensive action plans to ensure efficiency and clarity in project implementation. Skilled in building trusting connections with stakeholders and clients, I focus on teamwork and quality to lead projects to successful conclusions and support company growth.

Location

Kolkata

Work experience

Senior Manager Automation at Dollar Industries Ltd, Aug 2024 - Present · 1 yr 11 mos, Kolkata, West Bengal, India

Service Manager DDE at Infosys Limited, Feb 2022 - Jul 2024 · 2 yrs 6 mos, Pune District, Maharashtra, India, Service Manager DDE Heineken Account, DMS-SFA Consultant, Implementation Specialist

Senior Service Delivery Manager at Infosys Ltd., Pune, Feb 2022 - Jul 2024 · 2 yrs 6 mos, Steered the successful roll-out of the Heineken Project. Oversaw service, testing of DMS SFA, DMS implementation process, and invoice for clients. Involved in resource allocation, risk management, and business continuity planning. Facilitated daily stand-up meetings as per Agile methodology. Led the implementation of 400+ DMS, 1000+ SFA, and 60 Sub-D Mobile applications developed by EdgeVerve. Successfully implemented Jira Integration and ServiceNow, which reduced 30% of work for the development team and BA; met over 96% SLAs by implementing the monitoring process of ServiceNow.

Deputy Manager Automation at Century Plyboards (I) Limited, May 2020 - Feb 2022 · 1 yr 10 mos, Kolkata, West Bengal, India

Electrical Engineering Manager at Century Plyboards (I) Ltd., Kolkata, May 2020 - Feb 2022 · 1 yr 10 mos, Spearheaded the implementation and support of over 400 SFA applications for the Panel Division. Built & strengthened vendor relationships, monitored vendor invoicing, and engaged as a key techno-functional member in developing new features for the SFA system. Managed the integration of SFA system. Automated SMS notification on lead maturity, customer, and the company’s sales executive.

Education

B.A, Economics, Assam University

B.A; s, Economics; Philosophy; General Science, Social Studies, Advance Mathematics, Assam University Silchar

Soumyajyoti Ghosh - Senior Manager Automation in Kolkata | Tal