---
title: "Soumyajit Sarkar - Operations & Growth Operator in Kolkata | Tal"
description: "Meet Soumyajit Sarkar, Full-Stack Operator | Adaptive Operations for Digital Businesses Across Shopify, Etsy & Service Models based in Kolkata. AI stack includes grok, notion, and openai."
image: "https://tal.club/meet/soumyajit-sarkar/share-image"
---

# Soumyajit Sarkar on Tal

## Headline

Full\-Stack Operator \| Adaptive Operations for Digital Businesses Across Shopify, Etsy & Service Models

## Location

Kolkata

## AI stack

grok

notion

openai

ChatGPT

ChatGPT Images

Zapier

## Work experience

Operations & Growth Operator at THE TIDY TURNOVER, Nov 2023 \- Sep 2026 · 2 yrs 11 mos, San Diego, CA, • Contributed to scaling company\-wide gross monthly revenue from approximately $2K to $30K\+ through improvements across sales, operations, staffing, customer management and process execution\. • Owned day\-to\-day business operations with high autonomy, coordinating 120–150 confirmed cleanings monthly and 170\+ bookings in months before cancellations\. • Managed a peak workforce of 12–15 W\-2 employees and 5–6 1099 contractors, including hiring, firing, onboarding, contracts, scheduling and performance management; hired 30\+ people during tenure\. • Owned end\-to\-end weekly payroll administration: reviewed and corrected time records, reconciled hours, calculated gross/net pay and costs, resolved discrepancies, maintained payroll data and processed payroll\. • Handled approximately 5–6 sales leads per day and achieved 33–40% conversion from first cleaning to paid one\-time customers; also tracked conversion into recurring service relationships\. • Managed client operations across email, SMS and phone, including Airbnb schedule coordination, bookings, complaints, tickets, service recovery, insurance claims and retention\. • Built and maintained six GoHighLevel pipelines for leads, issues and disputes; used SLA\-driven lead management to target responses to inbound calls, messages and emails within five minutes\. • Created complaint logs, strike systems, task workflows and operational audits to improve accountability and reduce missed follow\-ups; used AI/no\-code tools to develop scheduling and booking automations\.

Digital Product Manager & Growth Strategist at Toons\.By\.Ella, Oct 2022 \- Sep 2023 · 1 yr, San Diego, California, United States, Launched and operated a successful Etsy store selling digital art, handling everything from product creation and branding to performance marketing and customer experience\. Ran ads, optimized listings, and built organic and paid sales channels end\-to\-end\.

Digital Specialist at Toons\.By\.Ella, Oct 2022 \- Sep 2023 · 1 yr, Ran end\-to\-end Etsy operations, managing approximately 50–60 orders per month and building a catalog of roughly 1,000 listings\. Created and optimized around 10 listings per day using Canva and Etsy SEO, while coordinating digital\-art contributors and maintaining store operations\. Improved workflows and response times to help move the operation from approximately $500–$1,000 monthly losses to roughly $3K monthly profit by the end of the engagement\. Managed PayPal payment disputes and refined operational processes to improve reliability, response times and commercial performance\.

E\-commerce Operations Associate at Lyvebands, Aug 2021 \- Sep 2022 · 1 yr 2 mos, San Diego Country Estates, California, United States, Managed daily backend operations for a Shopify\-based e\-commerce brand, ensuring smooth order processing, customer satisfaction, and platform efficiency\. Played a key role in keeping the store running seamlessly by handling fulfillment workflows, addressing customer queries, and updating product listings when required\.

Research And Development Intern at TeamCognito, Jun 2021 \- Aug 2021 · 3 mos

## Education

Bachelor of Arts \- BA, Mass Communication and Journalism, Barrackpore Rastraguru Surendranath College

B\.A\. \(Hons\.\), Mass Communication/Media Studies, Barrackpore Rastraguru Surendranath College

[View the original profile](https://tal.club/meet/soumyajit-sarkar)

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