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Soumya Jaiswal

Manager, HR Business Partner @ Razorpay | People Analytics & Talent Management | Tech HRBP

Greater Bengaluru Area

5+ years of work experience

Razorpay
Apr 20267 mosPresent

Strategic HR Business Partnering: HRBP for Payments team independently owning end-to-end talent reviews, performance calibrations, and org effectiveness initiatives. Achieved 100% on-time completion of mid-year and annual talent cycles Employee Listening & Engagement: Executed the Voice of Razor (VOR) engagement program across span, facilitating 10–12 focused group discussions per cycle and driving 100% manager action-plan completion. Established governance mechanisms and mentored low-mNPS managers through monthly interventions. HR Analytics & Process Automation: Built a zero-touch HR analytics pipeline from SAP SuccessFactors to Tableau with teams, delivering daily-refreshed leadership dashboards on headcount, spans, layering, and pyramid health, replacing manual reporting with real-time decision intelligence. Employee Relations & Org Stabilization: Led high-sensitivity interventions for business-critical team escalations through confidential team-wide 1:1 diagnostics, skip-level reviews, and Start–Stop–Continue workshops, stabilizing team dynamics and strengthening leadership confidence in HR partnership. Performance Management & Risk Mitigation: Managed end-to-end PIP and grievance resolution across span ensuring structured manager alignment on expectations and feedback mechanisms, integrating findings into compensation decisions and retention interventions. Retention & Attrition Management: Drove proactive retention strategies maintaining attrition through targeted 1:1 interventions, compensation corrections, and manager recalibration Org Design & Workforce Effectiveness: Built and operationalized monthly span, pyramid, and layering reviews at leadership levels, partnering with HRBPs, TA, and business leaders to align workforce structures
Razorpay
Apr 20251 yr 1 moApr 2026

MathCo
Nov 20222 yrs 6 mosApr 2025

Bengaluru, Karnataka, India

1. Fostered cross-functional relationships to connect managers and employees and improve overall efficiency by organizing leadership sessions and skip-level meetings among accounts and liaisoned between multiple business divisions to enhance communications. 2.Worked alongside BU Heads and senior management to diagnose current organizational issues and assisted in providing critical insights related to people via Quarterly Business Reviews 3. Conducted regular pulse checks of employees through 1-1 connects and via surveys and addressed queries 4. Analyzed past attrition trends and prepared weekly, and monthly MIS reports for QBR and MBR 5. Educated employees on company policy via rigorous series of policy clinic sessions covering800+ employees in a week and kept the employee handbook current. 6. Drove PMS cycle each quarter ensuring 100% compliance on self-review and manager review Ensured 100% of on-time completion of resolution call for a rating review. 7. Coordinated and engaged with leadership in planning and organizing calendars, events, activities, and town halls across BAU
Syngene International Limited
Jun 20211 yr 6 mosNov 2022

Bengaluru, Karnataka, India

My KRA's include : 1.Delivering high level of employee experience on the area of onboarding through hiring and personal database management. 2.Creating process of paperless onboarding experience and guiding the new joiners with the organization’s policies and guidelines to prepare them for smooth journey in Syngene 3.Contributing in bringing the concept of data democratization and maintain the high degree of accuracy, security and integrity and manage error free personal data base to support Syngene in its objective of being a strong data driven organization. 4.Managing DBMS(SAP), personal file management etc. Liaisoning with employees for gathering relevant documents/ letters from the new hires. 5.Liaising with the external vendor and employee’s basis the background verification report in case of any discrepancies. 6.Creating inferential dashboards, Smart reports, Monthly Management Information reports for business to take the fact based decisions. 7.Providing ad-hoc administrative support to any of the other HR functions, as necessary and in line with business requirements.
RentoMojo
Oct 20204 mosJan 2021

1.Recommended Techniques to leverage innovative hiring method. 2.Suggested Measures to Enhance Employer Branding, and proposed technique for Digital Hiring. 3.Conducted research, gathered information from multiple sources and presented results for implementation of ATS and other tools
Middle Earth HR
Apr 20203 mosJun 2020

Hyderabad, Telangana

1.Conducted Training Need Analysis and Developed & Designed E-learning programs based on Instructional Designing parameters and Managed LMS platforms 2.Handling Job Portal - Job postings, searching the Resumes, scrutinizing, and filtering the Resumes. 3.Conducted End-to-End Recruitment from searching/ sourcing & screening resume to shortlisting candidates, coordinating & conducting interview. 4.Assisted in Onboarding tasks such as offer rollout, joining formalities of the new recruits, and coordinated for trainings like Induction and Orientation. 5.Automated recruiting tasks and workflows and increased productivity while working on ATS platforms for hiring.

Soumya’s AI Stack

claude code
claude code
lovable
lovable
claudecode
claudecode
Microsoft Copilot
Microsoft Copilot

Education

Management Development Institute Murshidabad

Post Graduate Diploma in Management /MBA, Marketing & Human Resource Management

Management Development Institute Murshidabad

20192 yrs2021
st. xavier's college, ranchi

Bachelor of Business Administration - BBA, Business Administration and Management, General

st. xavier's college, ranchi

20153 yrs2018

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Headline

Manager, HR Business Partner @ Razorpay | People Analytics & Talent Management | Tech HRBP

About

HR Business Partner | Employee Experience | Talent Management | Strategic HR | People Partner HR professional with experience partnering with business leaders to drive people strategy, employee engagement, talent management, and organizational effectiveness in fast-paced, high-growth environments. Currently working as an Manager HR Business Partner at Razorpay, where I collaborate closely with leadership teams to enable business growth through strategic people initiatives, employee engagement, performance management, talent reviews, and workforce planning. I enjoy solving complex people challenges while creating meaningful employee experiences and scalable HR processes. Over the years, I have developed expertise in stakeholder management, employee listening, organizational interventions, retention strategies, and HR analytics to support data-driven decision-making. I strongly believe that HR plays a critical role in building high-performing teams and fostering a culture of growth, trust, and collaboration. Prior to this, I worked with TheMathCompany, supporting diverse workforce engagement and HR partnering initiatives, and with Syngene International, where I contributed to large-scale onboarding, employee lifecycle management, and process improvement initiatives. Areas of Interest & Expertise: 📌 HR Business Partnering 📌 Employee Engagement & Experience 📌 Talent Management & Performance Processes 📌 Workforce Planning & HR Analytics 📌 Stakeholder Management 📌 Organizational Effectiveness 📌 HR Operations & Process Improvement 🏆 Recipient of the CHRO Spot Award at Syngene International 🏆 Recognized with the Customer Experience Award at MathCo 🏆 Promoted to Manager within 12 months at Razorpay I’m always keen to connect with professionals across the HR and business ecosystem to exchange ideas, learn, and contribute towards building better workplaces. #HRBP #HumanResources #EmployeeExperience #TalentManagement #PeopleStrategy #HRAnalytics #Leadership #OrganizationalDevelopment

Location

Greater Bengaluru Area

AI stack

claude code

lovable

claudecode

Microsoft Copilot

Work experience

Manager HRBP at Razorpay, Apr 2026 - Present · 7 mos, Strategic HR Business Partnering: HRBP for Payments team independently owning end-to-end talent reviews, performance calibrations, and org effectiveness initiatives. Achieved 100% on-time completion of mid-year and annual talent cycles Employee Listening & Engagement: Executed the Voice of Razor (VOR) engagement program across span, facilitating 10–12 focused group discussions per cycle and driving 100% manager action-plan completion. Established governance mechanisms and mentored low-mNPS managers through monthly interventions. HR Analytics & Process Automation: Built a zero-touch HR analytics pipeline from SAP SuccessFactors to Tableau with teams, delivering daily-refreshed leadership dashboards on headcount, spans, layering, and pyramid health, replacing manual reporting with real-time decision intelligence. Employee Relations & Org Stabilization: Led high-sensitivity interventions for business-critical team escalations through confidential team-wide 1:1 diagnostics, skip-level reviews, and Start–Stop–Continue workshops, stabilizing team dynamics and strengthening leadership confidence in HR partnership. Performance Management & Risk Mitigation: Managed end-to-end PIP and grievance resolution across span ensuring structured manager alignment on expectations and feedback mechanisms, integrating findings into compensation decisions and retention interventions. Retention & Attrition Management: Drove proactive retention strategies maintaining attrition through targeted 1:1 interventions, compensation corrections, and manager recalibration Org Design & Workforce Effectiveness: Built and operationalized monthly span, pyramid, and layering reviews at leadership levels, partnering with HRBPs, TA, and business leaders to align workforce structures

Associate Manager HR Business Partner at Razorpay, Apr 2025 - Apr 2026 · 1 yr 1 mo

Associate Human Resources Business Partner at MathCo, Nov 2022 - Apr 2025 · 2 yrs 6 mos, Bengaluru, Karnataka, India, 1. Fostered cross-functional relationships to connect managers and employees and improve overall efficiency by organizing leadership sessions and skip-level meetings among accounts and liaisoned between multiple business divisions to enhance communications. 2.Worked alongside BU Heads and senior management to diagnose current organizational issues and assisted in providing critical insights related to people via Quarterly Business Reviews 3. Conducted regular pulse checks of employees through 1-1 connects and via surveys and addressed queries 4. Analyzed past attrition trends and prepared weekly, and monthly MIS reports for QBR and MBR 5. Educated employees on company policy via rigorous series of policy clinic sessions covering800+ employees in a week and kept the employee handbook current. 6. Drove PMS cycle each quarter ensuring 100% compliance on self-review and manager review Ensured 100% of on-time completion of resolution call for a rating review. 7. Coordinated and engaged with leadership in planning and organizing calendars, events, activities, and town halls across BAU

Senior Executive HR - Global HR Shared Services at Syngene International Limited, Jun 2021 - Nov 2022 · 1 yr 6 mos, Bengaluru, Karnataka, India, My KRA's include : 1.Delivering high level of employee experience on the area of onboarding through hiring and personal database management. 2.Creating process of paperless onboarding experience and guiding the new joiners with the organization’s policies and guidelines to prepare them for smooth journey in Syngene 3.Contributing in bringing the concept of data democratization and maintain the high degree of accuracy, security and integrity and manage error free personal data base to support Syngene in its objective of being a strong data driven organization. 4.Managing DBMS(SAP), personal file management etc. Liaisoning with employees for gathering relevant documents/ letters from the new hires. 5.Liaising with the external vendor and employee’s basis the background verification report in case of any discrepancies. 6.Creating inferential dashboards, Smart reports, Monthly Management Information reports for business to take the fact based decisions. 7.Providing ad-hoc administrative support to any of the other HR functions, as necessary and in line with business requirements.

Human Resources Intern at RentoMojo, Oct 2020 - Jan 2021 · 4 mos, 1.Recommended Techniques to leverage innovative hiring method. 2.Suggested Measures to Enhance Employer Branding, and proposed technique for Digital Hiring. 3.Conducted research, gathered information from multiple sources and presented results for implementation of ATS and other tools

Marketing & Human Resource Management Intern at Middle Earth HR, Apr 2020 - Jun 2020 · 3 mos, Hyderabad, Telangana, 1.Conducted Training Need Analysis and Developed & Designed E-learning programs based on Instructional Designing parameters and Managed LMS platforms 2.Handling Job Portal - Job postings, searching the Resumes, scrutinizing, and filtering the Resumes. 3.Conducted End-to-End Recruitment from searching/ sourcing & screening resume to shortlisting candidates, coordinating & conducting interview. 4.Assisted in Onboarding tasks such as offer rollout, joining formalities of the new recruits, and coordinated for trainings like Induction and Orientation. 5.Automated recruiting tasks and workflows and increased productivity while working on ATS platforms for hiring.

Education

Post Graduate Diploma in Management /MBA, Marketing & Human Resource Management, Management Development Institute Murshidabad

Bachelor of Business Administration - BBA, Business Administration and Management, General, st. xavier's college, ranchi