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Soumya Pandey

Product, AI & GTM | Building Agentic AI Workflows for Enterprise Teams | ex-Oracle, Zorp | NIT Jamshedpur

Bengaluru

4+ years of work experience

Troopr Labs
Sep 20242 yrsPresent

Bengaluru

-Built and launched Enjo Agent Assist, automating xx% of support tasks, leading to a yy% improvement in agent productivity -Designed onboarding flow that increased user activation by xx% and reduced time-to-value by yy% -Restructured insights module, increasing user engagement by xx% through actionable performance analytics -Developed UTM tracking tools, improving lead attribution and campaign effectiveness by yy% -Implemented permission-based controls and billing workflows, improving platform security and reducing admin overhead by yy% -Defined and executed GTM strategy for new pricing plans, leading to a xx% increase in adoption within the first quarter.
Zorp
Oct 202311 mosAug 2024

Bengaluru, Karnataka, India

Zorp is a complete technology platform for physical operations including maintenance, supply chain, audits and e-commerce operationsSpearheaded low-code SaaS platform development, solving complex workflows for B2B clients -Launched Alert Optimization, reducing anomalies by xx% and improving delivery TAT to yy% -Built Actions Framework to enable faster integrations, cutting integration time by xx% -Directed AI initiatives to automate client processes and minimize manual effort -Conducted market research and informed product roadmap decisions -Collaborated across teams to deliver customer-centric features at scale
Oracle
Jan 20201 yr 10 mosOct 2021

Bengaluru, Karnataka, India

-Revamped REST APIs, reducing support tickets by 70% and improving reliability -Designed 12+ UI workflows to enhance employee self-service experience -Managed SaaS solutions for 5+ hospitals, ensuring smooth operations and support -Fixed 50+ production issues and resolved cross-browser compatibility problems -Mentored interns and led knowledge sharing to strengthen team skills
Cerner Corporation
Dec 20192 mosJan 2020

Web Team, NIT Jamshedpur
Jun 20182 mosJul 2018

On-site

Soumya’s AI Stack

aistudio
aistudio
claude code
claude code
claude
claude
hugging face
hugging face
langsmith
langsmith
ChatGPT
ChatGPT

Education

National Institute of Technology Jamshedpur

Computer Science, Computer Programming, Specific Applications

National Institute of Technology Jamshedpur

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Headline

Product, AI & GTM | Building Agentic AI Workflows for Enterprise Teams | ex-Oracle, Zorp | NIT Jamshedpur

About

AI-focused Product Manager with 4+ years of experience building scalable SaaS platforms, AI-driven solutions, and automation tools. Skilled at translating complex business needs into data-backed, user-centric products that drive operational excellence. Passionate about leveraging AI and technology to simplify workflows, enhance decision-making, and deliver measurable business outcomes. Experienced in leading cross-functional teams and aligning product roadmaps with business goals in fast-paced environments

Location

Bengaluru

AI stack

aistudio

claude code

claude

hugging face

langsmith

ChatGPT

Work experience

Founding Product Manager at Troopr Labs, Sep 2024 - Present · 2 yrs, Bengaluru, -Built and launched Enjo Agent Assist, automating xx% of support tasks, leading to a yy% improvement in agent productivity -Designed onboarding flow that increased user activation by xx% and reduced time-to-value by yy% -Restructured insights module, increasing user engagement by xx% through actionable performance analytics -Developed UTM tracking tools, improving lead attribution and campaign effectiveness by yy% -Implemented permission-based controls and billing workflows, improving platform security and reducing admin overhead by yy% -Defined and executed GTM strategy for new pricing plans, leading to a xx% increase in adoption within the first quarter.

Associate Product Manager at Zorp, Oct 2023 - Aug 2024 · 11 mos, Bengaluru, Karnataka, India, Zorp is a complete technology platform for physical operations including maintenance, supply chain, audits and e-commerce operationsSpearheaded low-code SaaS platform development, solving complex workflows for B2B clients -Launched Alert Optimization, reducing anomalies by xx% and improving delivery TAT to yy% -Built Actions Framework to enable faster integrations, cutting integration time by xx% -Directed AI initiatives to automate client processes and minimize manual effort -Conducted market research and informed product roadmap decisions -Collaborated across teams to deliver customer-centric features at scale

Solutions Engineer at Oracle, Jan 2020 - Oct 2021 · 1 yr 10 mos, Bengaluru, Karnataka, India, -Revamped REST APIs, reducing support tickets by 70% and improving reliability -Designed 12+ UI workflows to enhance employee self-service experience -Managed SaaS solutions for 5+ hospitals, ensuring smooth operations and support -Fixed 50+ production issues and resolved cross-browser compatibility problems -Mentored interns and led knowledge sharing to strengthen team skills

Solutions Intern at Cerner Corporation, Dec 2019 - Jan 2020 · 2 mos

Summer Intern - Institute Web Team at Web Team, NIT Jamshedpur, Jun 2018 - Jul 2018 · 2 mos, On-site

Education

Computer Science, Computer Programming, Specific Applications, National Institute of Technology Jamshedpur