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Sonam singh

Assistant Manager at Axis Bank

Howrah

Work experience

Axis Bank
20215 yrs 6 mosPresent

Managed end-to-end banking operations including account opening, transactions, and customer servicing. Conducted KYC/AML verification ensuring 100% compliance with regulatory standards. Handled customer queries and resolved issues efficiently, improving customer satisfaction. Processed high-volume transactions with accuracy and attention to detail. Cross-sold financial products contributing to branch revenue growth. Maintained proper documentation and ensured audit readiness.

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Sonam singh on Tal

Headline

Assistant Manager at Axis Bank

About

Results-oriented banking professional with experience in branch banking operations, customer service, relationship management, and operational support at Axis Bank. Skilled in handling client interactions, account servicing, documentation processes, cash-related coordination, and day-to-day branch operations with a strong focus on professionalism and customer satisfaction. Educational background in Information Technology (BSc IT) along with PGDBS from MAHE has helped build a strong combination of technical understanding and banking knowledge. Comfortable working with MS Office, digital banking systems, process coordination, and communication-driven roles. After taking a planned career break for family responsibilities, now actively seeking opportunities to restart my professional journey with dedication, adaptability, and a positive learning mindset. Open to opportunities in: • Branch Banking Operations • Banking Backend & Administrative Roles • Customer Relationship Management • KYC & Documentation • Academic Coordination • Computer Teaching / Training Strong interpersonal skills, patience, problem-solving ability, and commitment to delivering quality work in fast-paced environments.

Location

Howrah

Work experience

Assistant Manager at Axis Bank, 2021 - Present · 5 yrs 6 mos, Managed end-to-end banking operations including account opening, transactions, and customer servicing. Conducted KYC/AML verification ensuring 100% compliance with regulatory standards. Handled customer queries and resolved issues efficiently, improving customer satisfaction. Processed high-volume transactions with accuracy and attention to detail. Cross-sold financial products contributing to branch revenue growth. Maintained proper documentation and ensured audit readiness.

Sonam singh - Assistant Manager in Howrah | Tal