Headline

Enterprise Transformation Leader | Strategic Programs | Business Operations | Operational Excellence | PMP®

About

Enterprise Program, Transformation and Business Operations leader with 16+ years of leadership experience at Accenture delivering complex programs, building governance frameworks, improving operational performance and enabling executive decision-making. Recognized for bringing clarity to ambiguity by aligning diverse stakeholders, creating scalable operating models, strengthening governance, mentoring high-performing teams and driving measurable business outcomes — including management of a $60M+ enterprise portfolio.. What I bring: ◆ Program & portfolio management — leading multi-million-dollar, multi-year programs from planning through executive-ready delivery, with a consistent record of on-time, zero-escalation outcomes ◆ End-to-end delivery governance — planning, RAID, risk, milestones, executive reporting ◆ ITIL-compliant service management across Incident, Problem, Change & Release ◆ Service transition & introduction — from onboarding to operational stability ◆ Cross-functional leadership — Engineering, Ops, Security, Cloud, Finance & SaaS vendors ◆ Team leadership & mentoring — coached 30+ professionals across matrix teams Certified: PMP | ITIL 4 | Agile | Cloud Fundamentals | IS Advocate

Location

Mumbai Metropolitan Region

Work experience

Program & Transformation Lead (Tech Architecture Associate Manager) at Accenture, Dec 2021 - Present · 4 yrs 8 mos, Mumbai, - Established governance models, KPI scorecards, executive dashboards and leadership review forums, improving transparency and decision-making across a $60M+ enterprise portfolio - Directed strategic enterprise programs covering governance, transformation, migration, operational excellence and cloud-enabled service delivery - Directed service introduction and operational readiness for new enterprise capabilities through structured planning, risk management and stakeholder alignment - Partnered with Product, Engineering, Operations, Security, Finance, clients, vendors and executive leadership to deliver complex cross-functional initiatives - Championed automation, knowledge management and process improvement initiatives to improve operational efficiency and service quality - Mentored and developed team members while fostering accountability, collaboration and continuous improvement

Earlier Leadership Roles at Accenture, Aug 2009 - Nov 2021 · 12 yrs 4 mos, Gurugram, - Progressed from software development and SharePoint enablement into service management, transition, governance and program leadership - Led service transition, release readiness, operational governance and ITIL-based service management - Coordinated major migration and transformation programs while strengthening stakeholder communication and executive reporting

Research And Development Specialist at NGO Experience – FORCE (Environmental Initiatives), Dec 2008 - Aug 2009 · 9 mos, D 3 Vasant Kunj, Delhi, India, Applied my Environmental Engineering background to lead water-conservation and sustainability initiatives with NGO FORCE — designing and delivering training sessions across schools, corporates, and communities, and driving rainwater-harvesting adoption at Air Force and corporate sites through cross-stakeholder collaboration and structured communication.

Summer Intern at Development Alternatives, Jun 2008 - Aug 2008 · 3 mos, Delhi, India, Contributed to India's State of Environment Report (2008) through research, data analysis, and structured documentation, and supported evaluation of a Ministry of Environment & Forests scheme — early exposure to research-driven program evaluation and governance that later shaped my approach to program management and delivery.

Education

B.Tech, Guru Gobind Singh Indraprastha University

Chinmaya Vidyalaya