Headline

Product Consultant | Ex-Blinkit, WheelsEye | Building CRM & Sales Tools with AI-Native Development | Business Strategy & Product Management

About

I'm a Product Manager with 7 years of experience building products in fast-scaling startups, most recently at Blinkit (quick commerce) and before that WheelsEye (B2B logistics and fleet tech). I'm drawn to messy, high-stakes operational problems: taking a manual, broken process and turning it into an automated product that moves the business. At WheelsEye I built end-to-end automation for marketplace supply booking that cut calling effort by 90% and halved placement time, launched an in-house telesales/GPS product that contributed about 8% of overall sales, and drove operational improvements that reduced Cost Per Installation by 20% at PAN-India scale. What I bring: - 0-to-1 and 0-to-scale product thinking. I've built in-house products from scratch and scaled existing ones. - A bias for measurable impact. I anchor every project to a metric and move it. - Cross-functional leadership. I've worked closely with sales, ops, and engineering, and co-founded a company early in my career, so I understand the whole business, not just the roadmap. I'm currently exploring Product Manager roles across quick commerce, logistics, marketplace, and growth. If you're building in that space, I'd love to connect.

Location

Gurugram

AI stack

claude code

Work experience

Product Consultant at Freelance, Dec 2025 - Present · 10 mos, - Designed and built a two-sided Sales App + CRM system using Claude Code, a field app for the on-ground sales team and a dashboard for CREs, connected through one shared data layer - Field app: Lets on-ground sales reps log visits, customer interactions, and daily activity directly from the field ensuring no delayed paperwork or manual reporting - CRE dashboard: Gives CREs real-time visibility into field activity, enabling faster, better-informed follow-ups instead of working off stale or incomplete information - Analytics boards: Built data views that roll up field and pipeline activity into business-level insights surfacing patterns leadership can act on for strategic decisions, not just operational tracking.

Personal goal pursuit at Career Break, Nov 2024 - Nov 2025 · 1 yr 1 mo

Product Manager at Blinkit, Aug 2023 - Oct 2024 · 1 yr 3 mos, Gurugram, Haryana, India, - Revamped the store manager dashboard UX for faster on-ground decision-making, cutting customer complaints by 34% and improving fulfilment rates. - Built a notification engine from scratch to streamline communication between central and store teams, saving 64 man-hours and boosting operational efficiency. - Designed a store audit flow with real-time inventory and asset tracking, improving fill rate by 0.2% and directly lifting consumer order success. - Revamped return and replacement workflows in the CRM, improving post-purchase satisfaction scores and reducing ticket backlog.

Product Manager at WheelsEye, May 2021 - Jul 2023 · 2 yrs 3 mos, - Built end-to-end automation for marketplace supply booking, cutting calling effort by 90% and placement time by 50%, directly improving delivery SLAs. - Launched a bidding meter that gave supply users real-time feedback on their quotes, raising quote quality and reducing final quoted prices by 40%. - Set up the digital KYC process for supply users, accelerating onboarding and strengthening marketplace trust. - Built ticketing infrastructure for the marketplace that halved resolution time for supply partners and end users.

Associate Product Manager at WheelsEye, Mar 2020 - Apr 2021 · 1 yr 2 mos, Gurugram, Haryana, India, - Built an in-house telesales product (GPS) from scratch that drove ~8% of overall sales. - Shipped a wallet solution letting users recharge their entire fleet's FasTag in a single action, removing the friction of per-vehicle recharges. - Designed a system to auto-detect incorrect toll deductions and refund users within 7 days, versus a 30-day market standard. - Launched an internal app for the sales team to onboard users and resolve FasTag issues, plus a COVID help portal for truckers and drivers.

Project Manager at WheelsEye, Oct 2018 - Feb 2020 · 1 yr 5 mos, - Designed scalable operational processes across PAN-India, improving operational productivity by 7% and cutting Cost Per Installation by 20%. - Led the KAM team to lift B2B customer retention to 95% and upsell rate to 25%. - Onboarded channel partners including Amazon, Flipkart, and Mahindra, generating 40% of monthly B2B business. - Improved timely revenue collection to 90%.

Co-Founding Member - One Dream Works at One Dream Works, Aug 2017 - Oct 2018 · 1 yr 3 mos, New Delhi, Delhi, India, As a co-founding member of an event organizing company, successfully organized "The Great Indian Treasure Hunt" event for promoting startups.

Education

Bachelor of Technology (B.Tech), Biotechnology, jaypee institute of information technology

Senior Secondary School, Delhi Public School Aligarh