Headline

Customer Success Manager at Solar Square |Customer Success Manager at AppX |SaaS| Operations Associate at Joonify | Aashman Foundation | Ifortis Worldwide | Quora 1+ million views|

About

As an experienced Operations and Customer Success Manager, I am passionate about creating seamless customer experiences while driving operational efficiency. With a proven track record in streamlining processes and ensuring customer satisfaction, I thrive in dynamic environments and work diligently to bridge the gap between customer needs and business goals. In my roles, I’ve successfully led cross-functional teams, optimized workflows, and developed strategies that enhance customer retention and satisfaction. My focus on building strong, lasting relationships has allowed me to deliver measurable results, from increasing customer loyalty to improving overall operational performance. I believe in a customer-centric approach that aligns with business objectives, and I am constantly looking for new ways to improve both customer experience and internal operations. Always looking for innovative solutions, I am dedicated to driving growth, efficiency, and success.

Location

Panna

Work experience

Customer Success Manager at SolarSquare, Aug 2025 - Present · 11 mos, Bhopal

Customer Success Manager at AppX (YC S21), Oct 2024 - Jun 2025 · 9 mos, Noida

Operations associate at Joonify, Apr 2024 - Oct 2024 · 7 mos

Business Development Executive at Joonify, Mar 2024 - Apr 2024 · 2 mos

Corporate ambassador at IFORTIS WORLDWIDE™, Nov 2023 - Jan 2024 · 3 mos, Bengaluru, Karnataka, India

Management Information System Executive at Aashman Foundation, Jul 2023 - Oct 2023 · 4 mos, Remote

Education

Bcom, Computer application, Vindhya Institute of Technology & Science, Karhi Road, Amoudha, Satna-485441

Commerce, Accounting, kendriya vidyalaya