Headline

Senior Analyst at Hexaware technology || Ex- Wiproite || Swift investigation || Payment operation || FED ISO20022,Swift 103,202,100,192 ||

About

Hi I'm Sojal Mane, Thanks for going through my profile. As a dedicated Banking Operations Specialist with over one years of experience in the financial services sector, I excel in streamlining processes and enhancing customer satisfaction. My background includes managing transaction processing, ensuring compliance with regulatory standards, and implementing operational improvements that drive efficiency. I am passionate about leveraging technology to optimize banking operations and deliver exceptional service. Let's connect to discuss industry trends and opportunities! ■ 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services ■ Experience in Payment Domain (Domestic and Cross Border Payments ) ■ In-depth, hands-on expertise with payment systems and Types. ■ Demonstrated ability to identify and implement process improvements. ■ Advanced problem-solving skills, with a talent for structuring and resolving complex challenges.

Location

Mumbai

Work experience

Senior Analyst at Hexaware Technologies, Jan 2026 - Present · 6 mos

Analyst at Hexaware Technologies, Jan 2025 - Present · 1 yr 6 mos, Working on behalf of Citi Bank one of the reputed World Investment Bank. Handing Core Banking Operation -Investigate and Clear Debit and Credit Break of transactions by pulling MCA Report. Work on the payments which are on manual refund and get it clear by pulling MRQ report. Daily pulling and investigating SOD (Daily Cases Segregation and Volume Age Count) and HUNS (Exceeding the case pending deadline) report. Dealing with Swift code/ Actioning on cases like Fraud Recall, Recall, BCNR, OFAC, FATF, Non Debit Report, Swift Payments (MT910), Debit Authority Payments (DA), Amendment, FX Payments, Kick-out Payments. Mid-Can, Mid-Amen Deal with multiple currencies Return of Funds. Good understanding of payment flow.

Analyst at Hexaware Technologies, Jan 2024 - Jan 2026 · 2 yrs 1 mo

Human resource associate at Wipro, Aug 2022 - Dec 2023 · 1 yr 5 mos, India, • Facilitate the new hires, Leave of absence, Termination, Leave accrual adjustment, Prior months of service, New hire date correction, assignment correction, compensation, Rate of pay, Rate of pay basis, Manager change, Benefit rate update, Global transfer, Local transfer, Department correction by entering accurate information into Oracle for US clients. • Managing the HR ticket lifecycle on Hrx. • Facilitate the offboarding process as well as onboarding process and ensuring the completion of all HR new hires, hire date correction and other HR services process in Oracle tool. • Coordination with the Payroll and Data error teams to ensure that the employer’s data is correctly inputted into the system and all the salary and benefits are paid within the payroll cutoff period.

Education

Master's degree, Business Administration and Management, General, University of Mumbai

Bachelor's degree, Banking and Financial Support Services, Birla college