---
title: "Soham Chakraborty - Technical Specialist in Bengaluru | Tal"
description: "Meet Soham Chakraborty, Technical Specialist at Pearl || Ex-Oracle || Ex-Concentrix based in Bengaluru. AI stack includes claude, gemini, and ChatGPT."
image: "https://tal.club/meet/soham-chakraborty/share-image"
---

# Soham Chakraborty on Tal

## Headline

Technical Specialist at Pearl \|\| Ex\-Oracle \|\| Ex\-Concentrix

## About

IT Professional with 10\+ years of experience delivering enterprise\-level support across macOS and Windows environments\. Expertise in Endpoint Security, Mobile Device Management\(Workspace ONE,EMP\) and ITSM\-driven support operations\. Proven track record in improving SLA adherence, enhancing user experience, and driving operational efficiency\. Current Role & Expertise: ✅ IT Support SME – Focused on Windows, Firewall, Disk Encryption & Workspace One ✅ Technical Problem\-Solving – Advanced troubleshooting & IT operations optimization ✅ IT Service Management \(ITSM\) – Ticketing systems, SLA management & ITIL best practices ✅ Leadership & Mentorship – Leading support teams, training new hires & driving continuous improvement Fluent in English, Hindi and Bengali I connect effortlessly with diverse teams and clients\. My excellent communication skills ensure clear and effective support, whether working with end\-users, stakeholders, or technical teams\. 🎯 Seeking: Senior IT/Tech Support, Team Lead, SME or Employee Ops Support roles where I can leverage my expertise, leadership, and technical skills to drive exceptional IT service delivery\.

## Location

Bengaluru

## AI stack

claude

gemini

ChatGPT

Microsoft Copilot

## Work experience

Technical Specialist at Pearl, Aug 2026 \- Present · 3 mos, Bengaluru

Information Technology Analyst at Oracle, Apr 2021 \- Jul 2026 · 5 yrs 4 mos, Bengaluru

Senior Escalation Engineer at Concentrix, Jan 2019 \- Mar 2021 · 2 yrs 3 mos, Bengaluru, Karnataka, India

Escalation Engineer at Concentrix, Jul 2018 \- Jan 2019 · 7 mos, Bengaluru, Karnataka, India

Technical Support Engineer at Concentrix, Feb 2017 \- Jul 2018 · 1 yr 6 mos, Bengaluru, Karnataka, India

Digital Interactive Advisor at \[24\]7\.ai, Sep 2015 \- Jan 2017 · 1 yr 5 mos, Bengaluru

## Education

Bachelor's degree, Electrical, Electronics and Communications Engineering, Neotia Institute Of Technology, Management and Science \(Formerly ITME\)

N/A, Science, birla high school

[View the original profile](https://tal.club/meet/soham-chakraborty)

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