Sofiyan Ahmed profile photo 1 on Tal

Sofiyan Ahmed

Communication Executive at Citizens Speciality Hospital

Hyderabad

2+ years of work experience

Citizens Specialty Hospital
Aug 20241 yr 11 mosPresent

Hyderabad

•​ User Experience (UX) Optimization: Actively analyzing patient journey touchpoints and feedback to identify service bottlenecks, leading to improved service delivery and user satisfaction. •​ Stakeholder Management: Coordinating effectively across clinical, administrative, and operations teams to ensure seamless information flow and cross-departmental alignment. •​ Data-Driven Problem Solving: Identifying recurring operational issues through daily feedback loops and proposing actionable solutions to streamline patient processing. • ​Operational Efficiency: Refining internal communication protocols to minimize friction and enhance the speed and quality of patient support interactions. • ​Adaptability & Execution: Demonstrating strong leadership and conflict-resolution skills in a high-pressure environment, ensuring a user-centric approach at every stage.
AMERICAN ONCOLOGY INSTITUTE - Precision Cancer Care
Aug 20241 yr 11 mosPresent

Hyderabad

• User Experience (UX) Optimization: Actively analyzing patient journey touchpoints and feedback to identify service bottlenecks, leading to improved service delivery and user satisfaction. • Stakeholder Management: Coordinating effectively across clinical, administrative, and operations teams to ensure seamless information flow and cross-departmental alignment. • Data-Driven Problem Solving: Identifying recurring

Education

Osmania University

Bachelor of Business Administration - BBA

Osmania University

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Headline

Communication Executive at Citizens Speciality Hospital

Location

Hyderabad

Work experience

Communication Executive at Citizens Specialty Hospital, Aug 2024 - Present · 1 yr 11 mos, Hyderabad, •​ User Experience (UX) Optimization: Actively analyzing patient journey touchpoints and feedback to identify service bottlenecks, leading to improved service delivery and user satisfaction. •​ Stakeholder Management: Coordinating effectively across clinical, administrative, and operations teams to ensure seamless information flow and cross-departmental alignment. •​ Data-Driven Problem Solving: Identifying recurring operational issues through daily feedback loops and proposing actionable solutions to streamline patient processing. • ​Operational Efficiency: Refining internal communication protocols to minimize friction and enhance the speed and quality of patient support interactions. • ​Adaptability & Execution: Demonstrating strong leadership and conflict-resolution skills in a high-pressure environment, ensuring a user-centric approach at every stage.

Communication Executive at AMERICAN ONCOLOGY INSTITUTE - Precision Cancer Care, Aug 2024 - Present · 1 yr 11 mos, Hyderabad, • User Experience (UX) Optimization: Actively analyzing patient journey touchpoints and feedback to identify service bottlenecks, leading to improved service delivery and user satisfaction. • Stakeholder Management: Coordinating effectively across clinical, administrative, and operations teams to ensure seamless information flow and cross-departmental alignment. • Data-Driven Problem Solving: Identifying recurring

Education

Bachelor of Business Administration - BBA, Osmania University

Sofiyan Ahmed - Communication Executive in Hyderabad | Tal