---
title: "Soeb Guru - System Lead in Bengaluru | Tal"
description: "Meet Soeb Guru, System Lead Team/Technical lead Operation support. Application/Production/Infrastructure support. IT Investment banking , Wealth management, Capital market, Regulatory Reporting, Trading applications based in Bengaluru. AI stack includes codex, ChatGPT, and Microsoft Copilot."
image: "https://tal.club/meet/soeb-guru/share-image"
---

# Soeb Guru on Tal

## Headline

System Lead Team/Technical lead Operation support\. Application/Production/Infrastructure support\. IT Investment banking , Wealth management, Capital market, Regulatory Reporting, Trading applications

## About

Infrastructure and Application support L2/L3\. Onsite experience of 5 yrs in Singapore\. Client facing experience\.Expertise in all applications and production support environment in Banking and Finance domain • Strong knowledge in Investment Banking and wealth management\. • Experience in front office, middle office, back office, trade life cycle, capital markets\. • Experience in Regulatory reporting for all asset classes, jurisdiction like ASIC, MIFID, EMIR,SEC ETC\. • To resolve and close all severity tickets assigned to me within SLA • To ensure no aging tickets • To ensure no RCA actions items pending by close followup and investigation • To identify areas of new preventive actions and assist in implementing and achieving desired result • To assist DR/BCP test periodically and coordinate with countries for completion of the test • To ensure failed action items identified during DR/BCP and be closed within time limit • To reduce business queries by developing FAQs or other measures • To provide one stop end to end resolution to customer in resolving ticket • To assist other team members so as to increase overall quality and productivity of the team • To perform regression test as and when new application release is done • To help and close any discrepancies if any from the test with the help of application development team • Assist in contributing, developing knowledge capital and trainings materials for the team • Release management, problem management, Incident management\. • Onboarding of new task to me team by clearly checking the role and responsibility of my team members work\. • Maintaining a smooth application support environment and ensure the quality of tiket closed are up to the mark • Client support Log analysts, RCS, batch monitoring, scheduling,SLA, stake holder management Monitoring tools like Splunk, Grafana, Prometheus, App dynamic\. Banking application, trade life cycle, ticket life cycle

## Location

Bengaluru

## AI stack

codex

ChatGPT

Microsoft Copilot

## Work experience

System Lead at Publicis Sapient, Jun 2025 \- Present · 1 yr 4 mos, Bengaluru, Regulatory reporting and Settlement system

Application Support Team Manager at Tata Consultancy Services, Nov 2018 \- Jun 2025 · 6 yrs 8 mos, Bengaluru, Karnataka, India, • To resolve and close all severity tickets assigned to me within SLA • To ensure no aging tickets • To ensure no RCA actions items pending by close followup and investigation • To identify areas of new preventive actions and assist in implementing and achieving desired result • To assist DR/BCP test periodically and coordinate with countries for completion of the test • To ensure failed action items identified during DR/BCP and be closed within time limit • To reduce business queries by developing FAQs or other measures • To provide one stop end to end resolution to customer in resolving ticket • To assist other team members so as to increase overall quality and productivity of the team • To perform regression test as and when new application release is done • To help and close any discrepancies if any from the test with the help of application development team • Assist in contributing, developing knowledge capital and trainings materials for the team • Release management, problem management, Incident management\. • Onboarding of new task to me team by clearly checking the role and responsibility of my team members work\. • Maintaining a smooth application support environment and ensure the quality of tiket closed are up to the mark • Client support

Team Lead at Tata Consultancy Services, Nov 2018 \- Jun 2025 · 6 yrs 8 mos, On\-site

Senior Support Analyst at Publicis Sapient, Oct 2015 \- Oct 2018 · 3 yrs 1 mo, Bengaluru, working for Northern Trust hedge fund in Software and application support

Lead at Cognizant, Mar 2012 \- Sep 2015 · 3 yrs 7 mos, Singapore, Singapore, worked for UBS bank as applications support

Software Developer at Dell Perot System, Sep 2010 \- Feb 2012 · 1 yr 6 mos, Singapore, Singapore, worked as applications support in UBS

## Education

Information technology, Computer and Information Sciences and Support Services, Biju Patnaik University of Technology, Odisha

[View the original profile](https://tal.club/meet/soeb-guru)

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