---
title: "Snehal Jadhav - Associate Consultant in Thane | Tal"
description: "Meet Snehal Jadhav, Associate consultant based in Thane."
image: "https://tal.club/meet/snehal-14/share-image"
---

# Snehal Jadhav on Tal

## Headline

Associate consultant

## Location

Thane

## Work experience

Associate Consultant at Capgemini, Aug 2025 \- Present · 1 yr, Mumbai, Incident Management and IT Service Management professional with 4\+ years of experience supporting enterprise\-scale production environments\. Specialized in Major Incident Management \(P1/P2\), ITIL\-based service delivery, and cross\-functional coordination to minimize business impact\. Proven ability to drive conduct Root Cause Analysis, and ensure SLA compliance using tools such as ServiceNow Strong communicator experienced in executive\-level incident reporting and continuous service improvement\.

Sr Analyst / Software Engineer at Capgemini, Jan 2022 \- Aug 2025 · 3 yrs 8 mos, Mumbai, Maharashtra, India

Information Technology Support Analyst at SBI General Insurance, 2020 \- 2021 · 1 yr, • Managed the complete incident lifecycle using ServiceNow ITSM, ensuring timely escalation and resolution based on impact and urgency\. • Supported production systems and business\-critical applications in a regulated enterprise environment\. • Participated in daily operational calls, incident reviews, and service improvement discussions\. • Authored knowledge base articles and SOPs, improving first\-call resolution and support efficiency\.

## Education

Bachelor's Degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES, University of Mumbai

[View the original profile](https://tal.club/meet/snehal-14)

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