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Snehal Sontakke

Exchange online server O365 | Intune Management | VMware| Azure Directory | Microsoft entra I’d. | AWS MONITORING | MFA| system Administrator | Windows server 2016,2019,

Pune District

5+ years of work experience

DORLECO
Mar 20264 mosPresent

WNS Global Services Romania
Jan 20242 yrsDec 2025

Pune District, Maharashtra, India

• Created and managed user and departmental accounts using Microsoft 365 Admin Centre, assigned licenses and ensured appropriate access rights. • Administered Exchange Admin Centre for mailbox permissions, delegation, mail forwarding, and distribution list (DL) management. • Managed security groups and user permissions via Active Directory and Intune Portal; performed MFA resets and user audits. • Monitored and resolved account lockouts and login issues using Active Directory event logs. • Performed access management and change management activities using Microsoft 365 Admin Center, Azure Active Directory (Entra ID), and Exchange Online. • Administered 365 Exchange Admin Center, managing shared mailboxes, distribution lists, mailbox permissions, mail forwarding, and delegation. • Monitored server performance metrics (CPU, memory, disk utilization) and took corrective actions based on company policy. • Managed Azure Active Directory (Entra ID) and Windows Active Directory, including user provisioning, de-provisioning, and role assignments. • Followed joiner, mover, and leaver (JML) processes for onboarding and off boarding employees. • Monitored 24x7 data center operations, identifying amber alerts on physical servers, storage, • Administered Microsoft Intune (MDM), including device enrollment and compliance policies for iOS and Android devices. • Created and managed conference room mailboxes and shared calendars, including delegate permissions • Managed shared folder creation, permissions, and access control for various departments. • Resolved tickets (incidents, service requests, change requests) using ServiceNow Ticketing Tool, ensuring SLA adherence. • Managed Exchange Online operations, including importing and exporting user permissions using Azure tools. • Provided technical support to VIP users, ensuring high availability and quick resolution of critical issues. • Applied ITIL practices for incident, change, and problem management environment.
Tata Consultancy Services
Aug 20221 yr 4 mosNov 2023

Pune District, Maharashtra, India

#Office365 hashtag#Microsoft365 hashtag#AzureAD hashtag#AzureADConnect hashtag#ActiveDirectory hashtag#CloudComputing hashtag#ITSupport hashtag#SystemAdmin
Wipro
Feb 20211 yr 3 mosApr 2022

Education

shivaji university, kolhapur

Bachelor of Engineering - BE, Electrical, Electronic and Communications Engineering Technology/Technician

shivaji university, kolhapur

20173 yrs2020

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Snehal Sontakke on Tal

Headline

Exchange online server O365 | Intune Management | VMware| Azure Directory | Microsoft entra I’d. | AWS MONITORING | MFA| system Administrator | Windows server 2016,2019,

About

seeking for system administrator job change , Immediate joiner, Exchange online server O365 | Intune Management | VMware| Azure Directory | Microsoft entra I'd. | AWS MONITORING | MFA| system Administrator | Windows server 2016,19 DNS , DHCP | Active Directory | IT infrastructure maintenance.

Location

Pune District

Work experience

IT Administrator at DORLECO, Mar 2026 - Present · 4 mos

Senior Operations Associate at WNS Global Services Romania, Jan 2024 - Dec 2025 · 2 yrs, Pune District, Maharashtra, India, • Created and managed user and departmental accounts using Microsoft 365 Admin Centre, assigned licenses and ensured appropriate access rights. • Administered Exchange Admin Centre for mailbox permissions, delegation, mail forwarding, and distribution list (DL) management. • Managed security groups and user permissions via Active Directory and Intune Portal; performed MFA resets and user audits. • Monitored and resolved account lockouts and login issues using Active Directory event logs. • Performed access management and change management activities using Microsoft 365 Admin Center, Azure Active Directory (Entra ID), and Exchange Online. • Administered 365 Exchange Admin Center, managing shared mailboxes, distribution lists, mailbox permissions, mail forwarding, and delegation. • Monitored server performance metrics (CPU, memory, disk utilization) and took corrective actions based on company policy. • Managed Azure Active Directory (Entra ID) and Windows Active Directory, including user provisioning, de-provisioning, and role assignments. • Followed joiner, mover, and leaver (JML) processes for onboarding and off boarding employees. • Monitored 24x7 data center operations, identifying amber alerts on physical servers, storage, • Administered Microsoft Intune (MDM), including device enrollment and compliance policies for iOS and Android devices. • Created and managed conference room mailboxes and shared calendars, including delegate permissions • Managed shared folder creation, permissions, and access control for various departments. • Resolved tickets (incidents, service requests, change requests) using ServiceNow Ticketing Tool, ensuring SLA adherence. • Managed Exchange Online operations, including importing and exporting user permissions using Azure tools. • Provided technical support to VIP users, ensuring high availability and quick resolution of critical issues. • Applied ITIL practices for incident, change, and problem management environment.

Technical Support Engineer at Tata Consultancy Services, Aug 2022 - Nov 2023 · 1 yr 4 mos, Pune District, Maharashtra, India, #Office365 hashtag#Microsoft365 hashtag#AzureAD hashtag#AzureADConnect hashtag#ActiveDirectory hashtag#CloudComputing hashtag#ITSupport hashtag#SystemAdmin

Desktop Support Engineer at Wipro, Feb 2021 - Apr 2022 · 1 yr 3 mos

Education

Bachelor of Engineering - BE, Electrical, Electronic and Communications Engineering Technology/Technician, shivaji university, kolhapur

Snehal Sontakke - IT Administrator in Pune District | Tal