---
title: "Sneha Shinde - Site Reliability Engineer 2 in Pune Division | Tal"
description: "Meet Sneha Shinde, Site Reliability Engineer 2 @ Mastercard | Increase Productivity based in Pune Division. AI stack includes github copilot and OpenAI Playground."
image: "https://tal.club/meet/sneha-shinde-2/share-image"
---

# Sneha Shinde on Tal

## Headline

Site Reliability Engineer 2 @ Mastercard \| Increase Productivity

## About

cloud based web application for pet owner :this web application for loving pet owner \.\.we providing health record ,products and pet information at one roof

## Location

Pune Division

## AI stack

github copilot

OpenAI Playground

## Work experience

Site Reliability Engineer 2 at Mastercard, Mar 2026 \- Present · 6 mos

Engineer at Matercard,India, Mar 2024 \- Present · 2 yrs 6 mos

BizOps engineer ll at Mastercard, Mar 2024 \- Apr 2026 · 2 yrs 2 mos, Pune District, Maharashtra, India, Engage in Problem Management, Change management and perform the Deployments in production environments followed the post implementation checkouts\. \* Engaged in Analysis and resolution of data issues, working with the relevant business support unit\. \* Work on the Monthly process by following the Runbook steps and identify TOIL for automation to improve the process efficiency and reduce manual efforts of the team\. \* Active involvement and make sure the Incidents are actioned and escalated in a timely manner\. \* Engage and take care of the major incidents to analyse and rectify on immediate action\. \* Communicate application problems and issues to key stakeholders including the development teams, end users and unit Leaders\. \* Communicate with upstream and downstream whenever data missing/incorrect and ensure adherence to SLAs/OLAs as agreed with business groups\. \* Document the knowledge articles on the repeated issues with the resolution steps Work with and provide support to developers to implement solutions as needed, release code, and creatively solve problems \* Escalate issues to appropriate groups and track problem resolution \* Provide engineering recommendations for process improvements \* Develop scripts to automate daily tasks like status mails and other solutions like simple repetitive extracts to users \* Work on migration tasks \- Production Oracle database and Unix servers \* Perform DR Tests, participate in QMW activities, collect evidence; create operation documents

Software Developer at Amdocs, Nov 2019 \- Mar 2024 · 4 yrs 5 mos, Pune/Pimpri\-Chinchwad Area

Software Engineer at Amdocs,India, Nov 2019 \- Mar 2024 · 4 yrs 5 mos

Trainee at HDFC Bank, Jun 2019 \- Aug 2019 · 3 mos, Pune maharashta

## Education

Bachelor of Technology, Computer Science, shivaji university

Master's Degree, Computational Science, government polytechnic

[View the original profile](https://tal.club/meet/sneha-shinde-2)

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