Headline

Driving Execution, Process Efficiency & Cross-Functional Delivery

About

A graduate of the Institute of Hotel Management with a Bachelor of Science in Hotel/Motel Administration/Management, I most recently served as a Senior Consultant at NTT DATA. In this role, I led internal project execution aligned with business goals, drove key process improvements, and supported over 110 employees across teams. My work emphasized people management, written communication, and effective stakeholder engagement. At NTT DATA, I collaborated with teams to streamline workflows, enhance employee retention, and ensure operational efficiency. My ability to mentor teams, audit processes, and foster positive workplace environments reflects my commitment to organizational success. I am motivated to contribute my skills to forward-thinking teams and thrive in cultures that value collaboration, growth, and innovation.

Location

Gurugram

Work experience

Senior Consultant at NTT DATA, Oct 2023 - Oct 2024 · 1 yr 1 mo, Remote, - Led end-to-end internal project execution aligned with strategic business goals. - Streamlined workflows by driving key process improvements. - Contributed to initiatives that improved employee retention by up to 10%. - Managed stakeholder relationships and supported 110+ employees across teams. - Mentored a team of 6 and audited reports to ensure documentation accuracy.

Employees Success Manager at Apisero Inc., Oct 2022 - Apr 2024 · 1 yr 7 mos, Gurugram, Haryana, India

Employee Success Executive at Apisero Inc., Nov 2021 - Nov 2022 · 1 yr 1 mo, Gurugram, Haryana, India

Assistant Manager- Front Office at The Park Hotels, Jul 2019 - Oct 2021 · 2 yrs 4 mos, Navi Mumbai, - Supervised daily operations, ensuring seamless guest experience and high levels of customer satisfaction. - Trained, mentored and managed a team of 8; delegating work and assigning shifts. - Maintaining adherence to hotel policy and service standards. - Managed department budget including forecasting, cost control, inventory. - Utilize data driven insights to improvise process and strategize initiatives for delivery optimization. - Executing pricing strategies alongside Sales, including promotions and markdowns to reach financial targets.

Management Trainee at The Park Hotels, Jun 2017 - Jun 2019 · 2 yrs 1 mo

Education

Bachelor of Science (B.Sc.), Hotel/Motel Administration/Management, Institute of hotel management