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Sneha Muni

12+ Years in Learning & Development, Customer Success, Quality & Process Excellence | Project Management | Six Sigma Black Belt

Mumbai

13+ years of work experience

Emeritus
Jan 20224 yrs 6 mosPresent

Remote

Newfold Digital - Formerly Endurance Group
Jul 20201 yr 1 moJul 2021

India

Newfold Digital - Formerly Endurance Group
Apr 20183 yrs 4 mosJul 2021

Mumbai Area, India

Voyager Global Services (Cox & Kings Global Services)
Jun 20143 yrs 5 mosOct 2017

Mumbai, Maharashtra, India

Serco
Dec 20111 yr 10 mosSep 2013

Mumbai, Maharashtra, India

Education

National Institute of Information Technology

software engineering, IT

National Institute of Information Technology

20095 yrs2014

Bachelor’s Degree, Information Technology

Kuvempu Vishwavidyanilaya

20121 yr2013

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Headline

12+ Years in Learning & Development, Customer Success, Quality & Process Excellence | Project Management | Six Sigma Black Belt

Location

Mumbai

Work experience

Senior Associate - L&D and process excellence at Emeritus, Jan 2022 - Present · 4 yrs 6 mos, Remote

Senior Analyst - Quality Assurance (IT) at Newfold Digital - Formerly Endurance Group, Jul 2020 - Jul 2021 · 1 yr 1 mo, India

Quality Analyst at Newfold Digital - Formerly Endurance Group, Apr 2018 - Jul 2021 · 3 yrs 4 mos, Mumbai Area, India

Senior Analyst - Quality & Training at Voyager Global Services (Cox & Kings Global Services), Jun 2014 - Oct 2017 · 3 yrs 5 mos, Mumbai, Maharashtra, India

sr. customer service associate at Serco, Dec 2011 - Sep 2013 · 1 yr 10 mos, Mumbai, Maharashtra, India

Education

software engineering, IT, National Institute of Information Technology

Bachelor’s Degree, Information Technology, Kuvempu Vishwavidyanilaya

Sneha Muni - Senior Associate - L&D and process excellence in Mumbai | Tal